Showing jobs 1 to 45 of 45.
Our client is seeking a Tier 1 IT Support Officer to provide a first-line support desk function, acting as the primary point of contact for IT support. The role involves managing the IT Helpdesk application, ensuring calls are logged, prioritised, and appropriately escalated when necessary. This is a full-time position, and the successful candidate will be responsible for providing support to the client's group and managed clients across various software and technologies. Click here to read more.
Our client is seeking a Technology Learning Advisor to join their Global Change Team. This role involves supporting the growth and delivery of the technology learning programme to optimise the use of technology within the firm. Reporting to the Technology Change Manager, the Technology Learning Advisor will work with project teams and product owners to create, maintain, and promote tech-focused learning. Support and training will be provided based on the candidate's experience. Click here to read more.
Our client is seeking a Business Analyst / Project Manager to join their Business Solutions team in either Guernsey or Jersey. This hybrid role is pivotal in delivering change projects, solving business issues, and driving efficiency across the group. The position will involve facilitating operational change, supporting the introduction of new digital platforms, and delivering process improvement initiatives. You will be part of a small team dedicated to supporting the business's transformation efforts and helping to achieve its strategic objectives. Click here to read more.
Our client is seeking an IT Service Desk Administrator based in Guernsey to provide crucial administrative and technical support to the IT department. This role involves supporting both BAU (Business As Usual) activities and change projects, including occasional assistance to the Facilities department. You will be responsible for ensuring continued IT services for End Users, enabling them to perform their roles effectively. Click here to read more.
Our client is seeking an experienced Account Manager to manage relationships with a portfolio of designated clients, ensuring that they consistently exceed their expectations while helping them fully leverage modern and emerging technologies. In this pivotal role, you will build and nurture client relationships, understand their business needs, and propose suitable IT solutions that align with their strategic goals. Your responsibilities will include preparing and refining account management plans, leading sales and account management meetings, and executing direct marketing and sales activities. You will collaborate closely with internal teams, maintain CRM activities, and attend external meetings as required. The ideal candidate will have experience in complex sales and account management, preferably within the IT and Managed Services industry, along with strong interpersonal, project management, and problem-solving skills.
We are seeking an experienced Service Review Manager to join our client's Service Delivery team, focusing on quality control, problem-solving, and the continuous development of the client services. With a strong technical IT background, you will lead and maintain IT service reviews, ensuring that technical support provided to clients meets the highest standards. Key responsibilities include managing SLAs, tracking service performance, and collaborating with Service Delivery and Account Management teams to achieve positive outcomes for clients. You will also manage and investigate service-related risks or complaints, oversee critical incidents, and contribute to continuous improvement initiatives. The ideal candidate will be highly organised, self-motivated, and capable of managing multiple work streams while maintaining excellent interpersonal relationships with both clients and internal stakeholders. Experience in a service delivery environment, strong problem-solving skills, and the ability to interact with board-level personnel are essential, along with a professional outlook and a commitment to integrity. A technical background is highly desirable.
Our client is looking for a Senior IT Technician to join their Service Delivery team. You will handle escalated IT issues, provide high-level support to clients and colleagues, and undertake both remote and fieldwork. Your duties will include managing client expectations, advising on new technologies, and ensuring service delivery meets service level agreements. You should have a minimum of three years’ experience in a similar role, strong communication skills, and the ability to work independently. Technical expertise in Office 365, Azure, Windows Server, firewalls, and networking is highly desirable. A driving licence is required for field-based work.
Our client is seeking a skilled and proactive Technical Vendor Manager to lead and manage relationships with third-party vendors, ensuring they meet performance, service level, and commercial obligations while adhering to company policies and standards. The role involves managing the supply chain, performing supplier performance reviews, and working with cross-functional teams to enhance vendor compliance and service delivery. The ideal candidate will have a strong background in supply chain management, proven experience in relationship management, and the ability to work with stakeholders across multiple levels and geographies. They should possess excellent communication skills, a disciplined analytical approach, and the ability to work effectively under pressure. Line management experience is beneficial but not mandatory, as coaching will be provided.
Our client is a a leading professional services firm, they are seeking a highly skilled Information Security Manager to join their Information Security and Risk department. The successful candidate will play a pivotal role in safeguarding the firm's information systems against cybersecurity threats and ensuring compliance with regulatory requirements and best practices in information security. This role demands a strong focus on Azure and Microsoft security platforms, ISO27001 governance, control monitoring and the management of a robust information security program. You will be required to hold professional certifications such as CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), or equivalent and have proven experience in information security management, particularly in a professional services or legal firm environment.
Our client is seeking a Service Delivery Supervisor, to join their friendly team on a permanent full-time basis. You will act as a customer service-oriented leader, providing management and administrative support to Service Delivery Agents. This role is fundamentally customer-facing, responsible for maintaining communication with clients, engineers and colleagues in the business. The ideal candidate will have a minimum of 3 years' experience in a similar role, certifications in Project Management or IT Service Management are a plus.
Our client is seeking a Service Desk Analyst on a permanent full-time basis to be the first point of contact for all technology problems and queries, to communicate with exceptional customer service to all customers in order to attempt to fix technical issues, or to escalate to Level 2 with all required information provided. You will also take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner. Candidates must have the ability to digest and communicate technical data in business-understandable terms and have an aptitude for analytical problem-solving.
Our client is seeking a Junior Support Analyst, to join their friendly team. You will be monitoring the status of online systems, undertaking remedial actions as required and communicating any issues with the status of the Online Service Centre to internal stakeholders and external users as required. The ideal candidate will have experience of supporting Production software systems within a business environment and some knowledge of database tools – specifically SQL, SSIS and SSRS.
We're looking for a Sales Manager and Support Digital, Dealer, to join our clients retail department in Guernsey on a permanent full-time basis. Your responsibilities include managing online orders, providing excellent customer service and driving sales through our client’s premier dealers. If you're self-motivated, have great communication skills and a clean driving license, we'd love to hear from you. Candidates must have a sales background who has either worked as a manager or working as an Assistant Manager/Supervisor in retail.
Our client is seeking an IT Project Manager, to play a key role in delivering IT transformation projects and solutions across the Channel Islands business. You will work closely with local and Tech Central teams, vendors and stakeholders to develop project strategies, manage and deliver projects and track progress against plans. The ideal candidate will have strong project management skills, be technically competent in software such as Google G-Suite and Microsoft Office, and be able to apply a logical and analytical approach to work. A passion for technology, innovation and inspiration is also essential. Relevant professional qualifications such as PRINCE2 or PMP are desirable.
Our client is seeking an IT Project Manager, to play a key role in delivering IT transformation projects and solutions across the Channel Islands business. You will work closely with local and Tech Central teams, vendors and stakeholders to develop project strategies, manage and deliver projects and track progress against plans. The ideal candidate will have strong project management skills, be technically competent in software such as Google G-Suite and Microsoft Office, and be able to apply a logical and analytical approach to work. A passion for technology, innovation and inspiration is also essential. Relevant professional qualifications such as PRINCE2 or PMP are desirable.
Our client is looking for a Senior Associate, to join their Risk and Compliance team on a permanent full-time basis. As a Risk Senior Associate, you'll work closely with the Manager and Senior Manager to manage the firm's Information Security, Data Protection and Technology Risk. The ideal candidate will have knowledge and experience of information security and data protection, or relevant fields such as controls assurance or technology governance. Additional training will be provided as needed.
Itchyfeet are working on this fantastic new permanent opportunity for a CTS Security and Network Pre-sales Consultant. You will be at the forefront of positioning the firm's Enterprise Solutions and Services Portfolio to their existing customers and new prospects by applying a consultative selling approach. The role will require continual review and development of the technical solutions to ensure the business' portfolio remains applicable to the requirements of their customers. You will also perform discovery workshops with key stakeholders and translate client requirements into high-level designs, statements of work and solution proposals. The successful candidate will have 5 years' working experience with a wide range of network and security technologies, be certified in one or more network and security vendor technologies and have experience in presenting and providing technology proposal documentation.
Our client is seeking a Security and Internet Services Engineer to join their friendly team, on a permanent full-time basis. Duties will include being responsible for the active management, design and development of the firm's security and ISP estate, investigating security alerts and working with the Security Architect to review assets, identify weaknesses and ensure appropriate security is maintained. You will need to take a fully active role in the standby and call out scheme with a contractual obligation to provide call out cover. To be successful in this role the individual will have experience and a qualification in operating and maintaining checkpoint firewalls, experience configuring and maintaining security technology such as, EDR, IPS, Log correlation and SIEM and if you have experience with RADIUS this will be advantageous.
Are you looking for a new challenge in a data-driven environment? Our client is seeking a skilled Data Engineer to join their ambitious and friendly in-house Data Team within Information Services. You will have a varied and interesting workload, working with a range of Information Services professionals. You will be at the forefront of designing, creating and deploying enterprise-scale data analytics solutions, playing a crucial role in transforming data into valuable insights that drive business decisions. Proficiency in SQL, with the ability to write complex queries and optimise database performance is required along with a working knowledge of data warehousing concepts and technologies.
Our client is seeking a Security and Internet Services Engineer to join their friendly team, on a permanent full-time basis. Duties will include being responsible for the active management, design and development of the firm's security and ISP estate, investigating security alerts and working with the Security Architect to review assets, identify weaknesses and ensure appropriate security is maintained. You will need to take a fully active role in the standby and call out scheme with a contractual obligation to provide call out cover. To be successful in this role the individual will have experience and a qualification in operating and maintaining checkpoint firewalls, experience configuring and maintaining security technology such as, EDR, IPS, Log correlation and SIEM and if you have experience with RADIUS this will be advantageous.
Our client is seeking a Security and Internet Services Engineer to join their friendly team, on a permanent full-time basis. Duties will include being responsible for the active management, design and development of the firm's security and ISP estate, investigating security alerts and working with the Security Architect to review assets, identify weaknesses and ensure appropriate security is maintained. You will need to take a fully active role in the standby and call out scheme with a contractual obligation to provide call out cover. To be successful in this role the individual will have experience and a qualification in operating and maintaining checkpoint firewalls, experience configuring and maintaining security technology such as, EDR, IPS, Log correlation and SIEM and if you have experience with RADIUS this will be advantageous.
Our client is seeking a Security Access Analyst, to join their friendly team on a permanent full-time basis. This role is integral to the management and integrity of network and system access within the business and the individual will be ensuring that access rights are granted according to role-based access control (RBAC) principles and are in compliance with organisational policies. The ideal candidate will hold A Levels or hold a higher qualification in Computer Science, Information Security, or a related field, or equivalent hands-on experience, a minimum of 3 years’ experience in an IT Support role and 1+ years in roles that focus on network and/or Cloud security.
Our client has a fantastic opportunity for a Network and Infrastructure Specialist to join them on a permanent full-time basis. In this role you will provide administrative support to the network department with tasks, this will include updating daily spreadsheets, raising and completing jobs and updating systems with the information and also identifying possibilities for performance and productivity improvements. Candidates must possess good IT skills across Microsoft package and have excellent communication skills both verbally and written.
Our client is looking for a Professional Services Associate / Analyst on a permanent full-time basis. You will report to the Professional Services Head of Department and have a primary responsibility for supporting clients predominantly remotely (working from their Guernsey office) and also with some onsite client office visits from time to time. Tasks will include responding to support calls, assisting end users with the diagnosis and resolution of desktop, network and server issues. You will also be expected to achieve and maintain relevant qualifications applicable to your role, with a particular focus on Microsoft 365 / Azure Certifications.
Our client is seeking an Application Support Analyst on a permanent full-time basis. You will be responsible for the support, maintenance and administration of some of the key applications and services, ensuring that colleagues in brands and cross-functional teams’ needs are met. You will also be providing out of hours support for the applications and other tasks on a rota basis. Candidates must have a working knowledge of Microsoft SQL Server, Objects, SSIS, SSAS, T-SQL and SSRS and previous experience of Java, PowerBI, PowerCube, Microsoft Azure fundamentals and database and API Management would be beneficial.
Our client is seeking a Business Continuity Analyst on a permanent full-time basis. You will be responsible for developing, implementing, coordinating and maintaining comprehensive business continuity and disaster recovery plans to ensure the resilience and continuity of the organisation operations in the event of an unforeseen disruption. You must hold professional certifications in business continuity management (e.g. MBCI), proven experience in business continuity, disaster recovery, or risk management, preferably in a regulated financial services environment, minimum of 3 years’ is desirable.
Our client is looking for a Technical Vendor Analyst on a permanent full-time basis. In this role you will work as part of the team to manage the relationship with third party vendors providing technology services to clients, it’s brands and cross functional teams and their customers. You will also be working to maintain a robust commercial and procurement approach. You must have experience working in a relationship management or supply chain management role previously - preferably within a Financial Services setting.
Our client is seeking an IT Resilience Analyst on a permanent full-time basis. In this role you will play a critical part in ensuring the stability, capacity and continuity of IT systems and services with the the organisation. The role involves developing and implementing strategies to enhance the resilience of IT infrastructure, applications and data against potential disruptions, including natural disaster, cyber threats and hardware failures. Candidates must have a Bachelor’s degree in Information Technology, Computer Science, or equivalent industry experience and proven experience in IT resilience planning and implementation.
Our client is seeking a Systems Analyst and IT Representative, to join their friendly team on a permanent full-time basis. You will be upholding the Company’s IT policies and procedures and acting as a first point of contact for IT queries, provide support to the IT team (and being the local lead) in the planning, testing and implementation of IT projects and systems. The ideal candidate will hold a degree in Mathematics, Computer Science, IT, Engineering, or a related discipline, detailed Excel knowledge is a must, including the use of VBA or similar.
Our client has a new opportunity for a IT Candidates, further details to follow. Get in touch by email or phone to find out more.
Our client is seeking a Trainee Systems Administrator, on a permanent full-time basis. This is a fantastic opportunity to start a career in tech! You will be responding to service management incidents and requests and ensuring that they are resolved, supporting the client's infrastructure components, including hardware, software and network. The ideal candidate will have 1 years' experience in a similar technology-focused service delivery role and have supporting qualifications and / or experience.
Our client is seeking an IT Engineer from Junior to Senior level to join their team on a permanent full-time basis, where on-site support and training will be provided. You will work closely with technicians as they support the existing, new and 3rd party clientele and build relationships with both internal and external customers. Duties will include installing and maintaining computer hardware, fault finding, repair and installation of PCs and servers and supporting both desktop and server operating systems and application software. Working a 37.5 hour week, you may be asked to work the occasional weekend to support customer mitigations or set up hardware where you will be supervised and time will be given back in lieu. If, in time, you become part of a 24x7 on-call rota, additional remuneration will be given for this. This is an opportunity not to be missed for an experienced IT candidate or someone starting their IT career / changing careers.
A varied, interesting and challenging position has arisen to respond to support calls, assist end users with the diagnosis and resolution of desktop, network and server issues, on a permanent full-time basis. You will from time to time, visit client sites and so the ability to work to your own initiative is essential. You will have good knowledge of MS operating systems and software, MS remote desktop services and/or Citrix XenApp and the ability to support MS third-party application software including M365. You will also be familiar with PC / server / printer hardware, Hyper-V and / or VMware and be able to carry out highly technical health checks, preventative maintenance checks and security work. This is an opportunity not to be missed for someone with 2-4 years’ help desk / IT support experience and a desire to learn and develop within a fast paced industry.
A Microsoft Partner specialist is seeking an individual to join their growing team, on a permanent basis. The purpose of this role is to take a consultative approach to implement and deliver Microsoft Dynamics 365 / Azure products and services. Your key responsibilities will include consulting, covering all aspects including presales and supporting the sales team, product demonstrations, analysis, implementation and training of end users as well documenting ‘as-is’ and to-be’ within accurate and detailed scoping documents. This role would suit a candidate with over 4 years’ experience and a strong understanding of Microsoft Dynamics 365, Dynamics CRM 2016/2015 and Azure.
Itchyfeet are working on a fantastic opportunity for a Network and Infrastructure Engineer to join a group of consultants who support a wide variety of clients in Networking, Security, Virtualisation, Private Cloud hosting, and General IT support. You will assist clients with Call and Fault resolution, management of Windows environments and Active Directory, Virtualisation technologies and Network and Firewall infrastructure and management. Where required, you will escalate incidents to the 3rd Line Consultants and help undertake purchasing, dealing with suppliers and assisting in running the company Guernsey Network Operations Centre. You must have 2 - 4 years of IT experience, in a System or Network/Infrastructure Administrator/Engineer role and have a good knowledge of Desktop Environments, Windows Server Infrastructure and Active Directory, Networking and Firewall technologies.
A fantastic opportunity has arisen for a Support Engineer to join our client’s team, on a permanent full-time basis. Your week will be split between working at the office providing remote support primarily to the firm’s client base with some onsite support required a necessary, and attending a large client’s office to provide IT support for the business. This will include setting up new users and disabling them when they leave, attending to fault calls logged through the Helpdesk, and monthly housekeeping tasks. This role would suit someone who is already working in an office support role who is looking to move to the next level in terms of skill requirements and responsibility. A full driver’s license is essential as you will require independent travel to and from customer sites, a car and petrol allowance in turn will also be provided.
Our client is seeking a Cyber Manager to join their growing Risk Assurance team, on a permanent basis, to drive strategic programs, data analytics, innovation, deals, cyber resilience, response, and technical implementation activities. The team focuses on helping clients manage cyber risk on a domestic and global scale. You’ll work with clients aligning a number of different cyber, privacy and industry frameworks and requirements to their business. These include, but are not limited to: NIST CSF, ITIL, NCSC, MCSS, PCI-DSS, GDPR. Your team will design, implement, and maintain effective cyber programs that help clients manage the risks and regulatory compliance obligations, as well as control framework commitments to their Board/stakeholders. Should you hold a bachelor degree, preferably Information Technology related, and have at least 5 years’ experience in a similar field this could be the next challenge for you!
A new and exciting opportunity has arisen for a Computer Engineer with 2-3 years’ experience with VMware or a VMware Certified Professional (VCP), to join our client’s team, on a permanent basis. This is a fantastic opportunity to join a leading employer who is offering a competitive salary and benefits package.
Our client is seeking a Data Input Administrator on a temporary basis to assist with a project. The initial contract is for six months, with the potential for an extension. Click here to read more.
Our client is seeking a Feature Analyst, to join their friendly team on a temporary basis for a period of 12 months. You will facilitate and participate in discovery / inception workshops to create a shared understanding of user needs and the potential technology solution required to deliver these needs to the business. The ideal candidate will have 5-7 years’ experience in Technology, proven experience in requirements elicitation, gathering, documentation and management and analysing business needs to provide solutions.
Our client is looking for Senior Product Manager on a temporary basis for a period of 4 - 6 months. In this role you will be responsible for the development and management of mobile products and related strategies and solutions. You will also review and report on performance with the Head of Product and other relevant stakeholders. You will have a proven track record in managing products within the Consumer or SME market and a good understanding of IT and Telecommunications technologies and the market place.
Our client is looking for Senior Product Manager on a temporary basis for a period of 4 - 6 months. In this role you will be responsible for the development and management of mobile products and related strategies and solutions. You will also review and report on performance with the Head of Product and other relevant stakeholders. You will have a proven track record in managing products within the Consumer or SME market and a good understanding of IT and Telecommunications technologies and the market place.
Our client is seeking a Fibre Installation Assistance Engineer on a temporary basis until 31st December 2025. In this role you will set up, management and removal of roadworks signing, securing and climbing long ladders or roof ladders and drilling cable exit or entry holes. In addition, the individual will be required to understand and comply with the licence and other regulatory rules applying to the position and work in accordance with the safety procedures and safe working policies.
Our client is seeking a Data Scientist for a period of 18 months to 3 years. In this role you will be working to ensure high quality prudential, financial crime and conduct regulation within the Bailiwick of Guernsey including facilitating innovation and discouraging poor quality ventures. You will also be liaising with commission management, divisional representatives and external professionals regarding data and analytics requirements. You will also take responsibility for updating professional and technical knowledge, developing an understanding of regulatory laws, rules, codes and guidance and be working towards accreditation required in the role, including professional qualifications where appropriate.
Our client is looking for Senior Product Manager on a temporary basis for a period of 4 - 6 months. In this role you will be responsible for the development and management of mobile products and related strategies and solutions. You will also review and report on performance with the Head of Product and other relevant stakeholders. You will have a proven track record in managing products within the Consumer or SME market and a good understanding of IT and Telecommunications technologies and the market place.
Showing jobs 1 to 45 of 45.
