Our client is seeking a Roaming Manager for IoT and Wholesale Value-Added Services (VAS). This permanent role involves leading the roaming commercial function across all related entities and associated MVNOs. The successful candidate will negotiate and manage roaming and eSIM profile agreements, ensuring they align with the organisation’s Annual Operating Plan and strategic objectives. Additionally, this role is critical in developing a centralised IoT and Wholesale VAS roaming capability, facilitating seamless technical enablement through collaboration with internal teams. It is essential for the Roaming Manager to work closely with the Roaming Manager who covers retail responsibilities for domestic MVNO and inbound revenue. The position is based in Guernsey, Jersey, or Isle of Man, and is a full-time opportunity.
Job Duties:
- Lead the setup, negotiation, and implementation of new roaming and eSIM profile agreements for optimal global coverage.
- Establish, renegotiate, and manage Inter-Operator Tariff and discount agreements with key roaming partners.
- Oversee suppliers of DCH/FCH, technical platforms, and administrative roaming services; manage procurement, commercial negotiations, and re-contracting as required.
- Develop and recommend strategies to strengthen the organisation’s wholesale roaming position.
- Produce monthly and annual financial accruals and develop the annual roaming cost budget.
- Represent the organisation at GSMA WAS meetings when appropriate.
- Advise senior management on emerging trends in global and local roaming markets, IoT mobility, eSIM technologies, and regulatory changes.
- Coordinate IREG testing activities for new network, platform, and technology launches.
- Collaborate with the IoT Support team to ensure efficient resolution of roaming problems impacting partners.
- Set and maintain the IoT/VAS requirements for IREG testing, rates and reach administration, and roaming assurance.
- Maintain a strong understanding of IoT, Wholesale VAS, and roaming business models, including compliance with regulatory frameworks and GSMA standards.
- Ensure adherence to telecommunications licences, regulatory obligations, and Data Protection legislation.
Job Requirements:
- Three to five years of experience in telecommunications or a related industry is essential.
- Strong commercial negotiation and contract management experience, ideally in roaming, IoT connectivity, or wholesale telecoms.
- Solid understanding of roaming operations, eSIM/eUICC technologies, and GSMA standards.
- Experience with Roamsys is required.
- Strong financial acumen, with experience in forecasting, budgeting, and revenue management related to roaming.
- Familiarity with roaming technologies such as 2G, 3G, 4G, LTE-M, NB-IOT, RedCap, SGP 22, SGP 32, and their connections to technology and roaming.
- Excellent stakeholder management skills, capable of working across commercial, operational, and technical teams.
What You’ll Love:
This opportunity offers you the chance to shape the future of roaming services within a dynamic organisation. You will be part of a collaborative environment where your contributions directly impact the development of innovative IoT and VAS solutions. Our client is committed to fostering a culture that values teamwork, customer satisfaction, and continuous learning while focusing on community and sustainability. If you are looking to advance your career in a pivotal role that combines strategic oversight with technical expertise, this could be the perfect fit for you.
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