The role of the Client Services Director involves acting as a director on specific client cases, providing advisory and fiduciary services according to relevant agreements and laws. This position focuses on business development and enhancing client relationships, both new and existing. The job entails proactive management of a portfolio of client entities, supported by administration teams. There will be a strong emphasis on maintaining financial targets, such as chargeable hours and recovery rates. The successful individual will build and maintain good relationships through quality service and active participation in relevant industry events. They will also ensure adherence to administration procedures outlined in the Procedures Manual. Moreover, the role includes development responsibilities for team members and participation in management and risk committee meetings as required. Click here to read more
This role involves becoming a key part of the Operations and Business Support team, providing essential operational support to the Fiduciary Services business. The position requires assistance in managing statutory data within the core database and updating the Guernsey Registry in compliance with regulatory deadlines. The post holder will play a vital role in ensuring the implementation of processes and procedures that monitor and mitigate operational and AML/CFT risk. Collaboration with other departments is crucial to guarantee the accuracy and compliance of key data with regulatory obligations. The responsibilities also include data processing, audit reporting, and managing requests for information from banks. The successful candidate will assist with company secretarial duties and various projects as they arise. Click here to read more
This role encompasses an excellent opportunity to join a dynamic and diverse Digital and Technology team responsible for the development and support of core technology platforms within the banking sector. The Technical Business Analyst will act as a critical link between business stakeholders, Product Owners and engineering teams, combining deep banking domain knowledge with strong technical analysis skills to ensure functional requirements are translated into scalable, secure and compliant technology solutions. The role will support a significant programme of core banking transformation and technology modernisation, alongside new product launches, regulatory change and integrations across payments, digital channels, data platforms and wider banking systems. This is an opportunity to have genuine influence on the development of future technology platforms, ways of working and user experiences. Click here to read more
This role involves a temporary six-month contract focusing on the retrospective review of client records to ensure compliance with the Common Reporting Standard (CRS) and Foreign Account Tax Compliance Act (FATCA) regulations. The successful candidate will be responsible for validating the accuracy, completeness, and reasonableness of client self-certifications. Duties will include conducting detailed assessments of customer documentation, identifying remediation requirements, and engaging with internal stakeholders to support regulatory reporting obligations. The role entails maintaining accurate records and ensuring tax residency information is current. The analyst will apply CRS due diligence procedures to determine account reportability and initiate remediation activities for non-compliant records. This position demands a high level of attention to detail and the ability to work within established regulatory frameworks. Click here to read more
This role offers a senior position within the General Counsel team, providing primary legal support to Guernsey boards. The Legal Counsel will focus on board advisory work, legal risk management, and contract review while also handling PI, complaints, contentious and regulatory matters. The successful candidate will engage in direct collaboration with the General Counsel and the wider General Counsel team across all the firm’s jurisdictions. Key responsibilities will include contributing to legal reports, attending board meetings, managing external counsel, and supervising junior legal resources. This position requires a qualified lawyer with at least four years of post-qualification experience (PQE) and demonstrable commercial and risk-based legal support skills in a fast-paced fiduciary and financial services context. The role is an opportunity to work within a culture that values teamwork and collaboration. Click here to read more
The role of Senior Administrator within the established family office involves providing comprehensive administrative support as well as managing relationships with a varied client portfolio. Responsibilities include overseeing complex transactions under the guidance of designated superiors, managing the onboarding process for new clients, and ensuring proper KYC documentation is collected. The Senior Administrator will maintain an up-to-date task list for the client portfolio while reporting on outstanding matters during team meetings. Additionally, this position requires active involvement in supervising junior staff, offering training and technical support as needed. The role is committed to delivering quality and efficient services, liaising with clients, and maintaining corporate records and databases. Ultimately, this role necessitates collaboration across teams to ensure the smooth handling of transactions and contributions to ongoing team objectives. Click here to read more
The Senior Facilities Manager will be responsible for the strategic and operational management of the workplace estate across multiple jurisdictions. This role ensures that all offices provide a professional, safe, and welcoming environment for employees and clients while maintaining cost-effectiveness and planning for growth. The position goes beyond daily facilities operations and includes significant project management responsibilities, such as overseeing office searches, fit-outs, relocations, and consolidations. The Senior Facilities Manager will collaborate closely with local leadership and central functions to ensure office strategies align with commercial ambitions. Reporting to the Group COO, this individual must balance operational rigour with commercial pragmatism, maintaining consistent standards across a diverse portfolio while respecting local requirements and cultures. Regular travel across the jurisdictions will be necessary. Click here to read more
Our client has an exciting opportunity for a talented and experienced Senior Administrator to join their ambitious and busy Governance Services team. This role involves providing high-quality administration for a portfolio of corporate and fiduciary clients, with a particular emphasis on client service. Reporting to the Client Services Manager, the successful candidate will be involved in the full life cycle of clients, including the client take-on process and all aspects of ongoing administration. Our client offers focused mentoring and professional development support to ensure you continue to grow alongside the business and achieve your full potential. This is a fantastic opportunity for someone with a strong background in administration within corporate, trust, and fiduciary services. If you are looking to join a friendly and professional team, our client would love to hear from you. Click here to read more