The role of Credit Card Support involves providing essential assistance to retail and corporate clients within the credit card team. This position focuses on reviewing applications and managing operational tasks efficiently. Responsibilities include aiding customers with digital onboarding processes, mobile app navigation, and ancillary services tailored for both retail and corporate clients. The individual will respond to inquiries via email and telephone and assist in resolving any issues related to credit card transactions. Furthermore, they will prepare credit card application packs for evaluation, conducting ID & V checks and examining high-risk factors. The daily administration tasks, including filing client files and correspondence, will be part of their duties. This position may also involve managing direct debits and repayments to cardholder accounts while addressing any disputed or fraud-related transactions. A comprehensive understanding of financial protocols and a keen analytical mindset will greatly benefit the role. Click here to read more

Our client is seeking a New Business & Risk Officer based in Guernsey, within the New Business & Risk team. This is a full-time fixed-term contract position. The role involves onboarding new clients, account opening, and reviewing client documentation to ensure compliance with internal policies and regulations. It provides an opportunity for the selected candidate to play a crucial role in safeguarding the organisation's reputation and stakeholder interests by identifying and managing potential risks associated with new and existing client interactions. In this position, you will be responsible for executing customer due diligence (CDD) processes and conducting risk assessments, particularly for high-risk and politically exposed persons (PEP). You will collaborate with relationship managers to gather necessary information and ensure compliance with relevant legislation, whilst supporting periodic reviews and regulatory requirements such as the Foreign Account Tax Compliance Act (FATCA) and Common Reporting Standard (CRS). Click here to read more

Our client is seeking a full-time Business Risk Control Manager to join their team in Jersey, focused on International Wealth & Investments. This pivotal role entails managing first-line business risk and control activities within a dynamic financial services environment. You will provide risk-related advice, assurance, and oversight to business stakeholders, ensuring compliance with regulatory requirements, internal policies, and industry standards. Your efforts will facilitate the identification, assessment, management, and reporting of Anti-Money Laundering, operational, client, and business risks. The ideal candidate will possess a strong background in banking risk and control, coupled with a commitment to fostering a culture of compliance and continuous improvement. Click here to read more

Our client is looking for a full-time Supervision Officer to join their team within the Portfolio Supervision Division. This role is essential in contributing to the effective supervision of regulated entities, ensuring the implementation of robust controls, processes, and supervisory activities in line with the Authority's risk-based Supervisory Methodology Framework. Based in the Isle of Man, you will assist in completing all supervisory and operational deliverables while working collaboratively with various divisions of the Authority. This position offers a dynamic environment where you will play a key role in supporting the efficiency of regulatory practices and enhancing the overall supervisory framework. Click here to read more

Our client is seeking an Assistant Manager for Portfolio Supervision who will contribute to the effective oversight of regulated entities within the Portfolio Supervision Division. This position is full-time and offers a competitive remuneration package commensurate with qualifications and experience. The role is essential in ensuring that robust controls, processes, and supervisory activities are implemented effectively, in support of the Authority's risk-based Supervisory Methodology Framework. The principal focus of this role will be to assist with the supervision of a selected portfolio of regulated entities. You will work closely with management and senior colleagues to ensure that all objectives and deliverables outlined in the Supervisory Methodology Framework are met. Your involvement will include a range of supervisory activities, along with maintaining relationships with both regulated entities and relevant stakeholders. Click here to read more

Our client is seeking a full-time Finance Administrator to join their team in the Isle of Man. This hands-on role is essential for managing the accounting strategies and cash operations across various regions, encompassing accounts receivable, accounts payable, and bank reconciliations. You will be actively involved in the monthly vessel close process and will collaborate closely with the Operations and Trading departments to ensure accurate financial reporting. The Finance Administrator is expected to take ownership of tasks, demonstrating diligent problem-solving skills and effective communication. This position offers an exciting opportunity for those who are meticulous and proactive in managing financial processes. Click here to read more

Our client is seeking a Jersey qualified lawyer with between 5 to 10 years’ post-qualification experience (PQE) to lead their Wills & Probate Department. This full-time position presents an exciting opportunity to oversee one of Jersey’s most established and respected practices in this field. You will manage a varied caseload primarily focused on complex wills drafting and estate planning, alongside supervising a team of five, including both lawyers and legal assistants. In this role, you will be responsible for developing and maintaining client relationships, ensuring a high-quality service throughout the department. You will also play a crucial role in driving the growth of the department, aligning with the firm’s strategic objectives and key performance indicators (KPIs). Click here to read more

Our client is seeking a full-time Head of Department for their Wills & Probate Department in Jersey. This role presents an exciting opportunity to lead one of Jersey’s most established and respected practices in this area. You will manage a diverse caseload primarily involving complex wills drafting and estate planning, and provide expert advice on lasting powers of attorney, estate administration, and other related matters under Jersey law. In addition, you will oversee a team of five legal professionals, including both lawyers and legal assistants. The successful candidate will play a crucial role in fostering client relationships, contributing to the strategic growth of the department, and achieving commercial objectives and key performance indicators (KPIs). Click here to read more