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Temporary CDD / AML Review Technical Specialist

Our client is seeking a temporary CDD/AML Review Technical Specialist to join their team in Guernsey. This senior role within the CDD/AML Team is pivotal in strengthening the organisation’s AML/CFT/CPF control environment. The successful candidate will provide expert technical support across all business areas and act as a key point of contact for AML/CFT/CPF enquiries. Additionally, the role involves training and accrediting colleagues to ensure compliance standards are consistently met. The position will contribute to high-quality onboarding, periodic reviews, and trigger-event checks in line with regulatory requirements. The candidate should possess extensive CDD/AML expertise and a strong drive for continuous improvement. This role is a long-term temporary contract, starting as soon as possible. Click here to read more

Senior Reconciliations Administrator

Our client has an opening in the Reconciliation team within the Finance Department on the Isle of Man. Reporting to the Reconciliations Manager, this position will be primarily responsible for the reconciliation of bank accounts and internal control accounts, including the investigation and clearance of outstanding items. The successful candidate will engage in the reconciliation and processing of money in and out of bank accounts in accordance with the established control timetable. Preparation and production of month-end packs for sign-off will be required, ensuring adherence to month-end accounting deadlines. The role includes the reconciliation of the company’s control accounts to verify that entries are posted accurately and efficiently. Daily tasks will involve downloading reports from various banks and internal systems, along with daily journaling on the systems in use. Furthermore, the individual will review and identify issues and support any necessary process or systems developments, working collaboratively with teams across the business to identify and resolve reconciling items. Click here to read more

Complaints Handler

Our client currently has a permanent position available within the Customer Services Complaints Team. The role will involve independently investigating and responding to complaints from a wide range of customers and external stakeholders within the Insurance Division. Given that the complaints can be complex in nature, this position would suit an individual who can methodically work through problems while applying both product and systems knowledge. A key responsibility will be identifying the root cause of complaints along with making recommendations to prevent future occurrences. The successful candidate will be required to monitor various email inboxes to identify complaints and forward non-complaints to the appropriate teams. Additionally, they will record complaints on the necessary logs, maintain accurate records throughout the resolution process, and acknowledge complaints within regulatory and internal SLA timescales. Thorough investigation of complaints, management of customer expectations, and composing responses that outline investigation details and outcomes will also be essential aspects of the role. Click here to read more

Office Administrator

Our client is seeking an Office Administrator to join their small but growing team at their offices in Douglas. This role involves a range of office management and administrative tasks aimed at supporting the overall operations of the organisation. The successful candidate will be responsible for collating and reporting data on sales performance, calculating commissions, and managing supplier payments and client invoicing. Additional responsibilities will include conducting bank reconciliations, booking travel and meetings, and handling company correspondence. The Administrator will also organise company events and coordinate introducer agreements. This is a full-time role, providing an excellent opportunity to contribute to a dynamic and supportive work environment. Click here to read more

Business Development Manager

Our client is seeking a dynamic Business Development Manager to join their growing team in Douglas. This role requires the successful candidate to build their own book of business by identifying new opportunities and engaging with potential clients. Key duties include cold calling, managing onboarding processes, negotiating contracts, and developing strategies aimed at increasing revenue. The position may also involve travel in the future to explore new markets, attend trade shows, and meet with clients. With a focus on maintaining client relationships, the Business Development Manager will leverage their skills in sales and relationship management while collaborating closely with the team. The successful applicant will be part of an organisation committed to delivering tailored financial solutions and providing exceptional service. This is a full-time position with the potential for significant career growth. Click here to read more

Senior Crewing Administrator

Our client is seeking a Senior Crewing Administrator to provide essential support to the Crewing Manager in the daily administration of crew management, payroll processing, HR coordination, and compliance. This role is crucial for ensuring accurate record-keeping, effective communication, and timely execution of crewing activities in accordance with company policies and industry regulations. The successful candidate will assist in managing crew payroll and HR activities while handling documentation and maintaining databases related to crew records. Additionally, the role will support the onboarding process for new crew members, oversee compliance with maritime regulations, and liaise with crew members to address inquiries. The Senior Crewing Administrator will also assist in preparing reports and correspondence for both internal and external purposes. This position is based in Guernsey. Click here to read more

Ref: 35722
Assistant Trust Officer

Our client is seeking an Assistant Trust Officer to join their Trust team, where they will play a vital role in administering a portfolio of Trust and Corporate clients. This full-time position involves building strong relationships with clients and ensuring the highest quality of service is consistently delivered on a day-to-day basis. The successful candidate will be responsible for various administrative tasks, such as accurately processing client banking instructions and ensuring proper recording of chargeable time. Additionally, the assistant will act as the primary or secondary relationship manager for several clients within the team and will be tasked with drafting precise written communications, including letters, emails, and minutes. They will also consult with and escalate issues to senior team members to mitigate risks and solve problems. It is crucial that review comments compliance (revcomps) as well as client due diligence (CDD) are maintained according to the established guidelines set forth by the Risk and Compliance department. Click here to read more

Ref: 35732
Senior Risk Assistant

Our client is seeking a Senior Risk Assistant who will play a crucial role in supporting the Chief Risk Officer and strengthening the enterprise-wide risk framework of the Bank. This hands-on position sits at the heart of the risk function, ensuring the Bank operates confidently within its Board-approved risk appetite while meeting regulatory expectations. The successful candidate will provide clear governance support, offer independent challenge, and aid in embedding strong, consistent risk practices throughout the organisation. This is a permanent, full-time role based in Guernsey. Key responsibilities will include assisting in the identification, assessment, and monitoring of key risks, as well as preparing high-quality risk management information and reports for senior leadership. The role will also support the CRO in regulatory interactions, including preparation for supervisory reviews and thematic visits. Click here to read more

Ref: 35731

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