This role is a 6-month fixed-term contract that involves working on a shift rota between 08:00 and 23:00, for 7 hours a day. The successful candidate will be responsible for responding to customer problems, enquiries, and complaints via live chat, email, and phone. The individual will need to possess KYC experience and ideally some experience in live chat support. Maintaining high customer service standards is crucial, and the role requires effective communication with other areas to ensure up-to-date product knowledge. The candidate will handle customer interactions with the objective of providing appropriate solutions and alternatives while adhering to internal procedures. Candidates should be prepared to work flexibly, including evenings, weekends, and bank holidays. Click here to read more

This role involves driving the implementation of the Real Estate Services (RES) enablement plan across the Isle of Man and Jersey, with a focus on enhancing the workplace experience in both locations. You will manage a local team while overseeing a remote team in Jersey, contributing to the business strategy and goals. Key areas of focus include leasing of space, property management, facilities management, technical services, logistics, project management, and physical security.  The ideal candidate will have a qualification in Physical Planning or related fields, alongside significant project management experience. With 8-10 years of relevant experience in Real Estate Management, you should demonstrate strong organisational capabilities in delivering projects that implement Real Estate Services. Click here to read more

This position seeks a proactive and detail-oriented Finance Manager to oversee the financial planning, analysis, and control of the Enterprise portfolio across various jurisdictions, including Guernsey, Jersey, and the Isle of Man. The successful individual will play a crucial role in supporting commercial decision-making by delivering high-quality financial analysis and insights related to Enterprise revenue, margin, and cost. Responsibilities include collaborating with the Enterprise commercial, sales, and product teams to safeguard contract profitability while providing insightful commercial support across the full Enterprise profit and loss statement. The Finance Manager will be expected to lead the financial evaluation of significant bids and tenders, ensuring robust and risk-adjusted business cases are developed. Additional duties include managing month-end accounting processes, overseeing accounting integrity, and leading cross-functional cost reviews. The role also requires effective business partnering and communication with senior stakeholders, alongside maintaining strong financial governance and audit readiness. Click here to read more

This position seeks a proactive and detail-oriented Finance Manager to oversee the financial planning, analysis, and control of the Enterprise portfolio across various jurisdictions, including Guernsey, Jersey, and the Isle of Man. The successful individual will play a crucial role in supporting commercial decision-making by delivering high-quality financial analysis and insights related to Enterprise revenue, margin, and cost. Responsibilities include collaborating with the Enterprise commercial, sales, and product teams to safeguard contract profitability while providing insightful commercial support across the full Enterprise profit and loss statement. The Finance Manager will be expected to lead the financial evaluation of significant bids and tenders, ensuring robust and risk-adjusted business cases are developed. Additional duties include managing month-end accounting processes, overseeing accounting integrity, and leading cross-functional cost reviews. The role also requires effective business partnering and communication with senior stakeholders, alongside maintaining strong financial governance and audit readiness. Click here to read more

This position seeks a proactive and detail-oriented Finance Manager to oversee the financial planning, analysis, and control of the Enterprise portfolio across various jurisdictions, including Guernsey, Jersey, and the Isle of Man. The successful individual will play a crucial role in supporting commercial decision-making by delivering high-quality financial analysis and insights related to Enterprise revenue, margin, and cost. Responsibilities include collaborating with the Enterprise commercial, sales, and product teams to safeguard contract profitability while providing insightful commercial support across the full Enterprise profit and loss statement. The Finance Manager will be expected to lead the financial evaluation of significant bids and tenders, ensuring robust and risk-adjusted business cases are developed. Additional duties include managing month-end accounting processes, overseeing accounting integrity, and leading cross-functional cost reviews. The role also requires effective business partnering and communication with senior stakeholders, alongside maintaining strong financial governance and audit readiness. Click here to read more

This role offers an opportunity for a temporary CDD Analyst to join a well-established firm for a period of six months. The CDD Analyst will play a crucial part in supporting the Operational Risk and Compliance Team as well as the Onboarding Team. The successful candidate will be expected to provide an exceptional level of proactive and technically informed service to internal stakeholders, ensuring that CDD requirements for a variety of clients, including trusts, companies, foundations, and partnerships, comply with the regulatory framework. The ideal candidate will have frontline compliance experience in the fiduciary sector, possess strong analytical skills, and demonstrate an enquiring mind with an initiative to address CDD matters. Responsibilities will also involve evaluating documentation, identifying deficiencies, and implementing risk-based CDD measures. Click here to read more

The role of Learning & Development Officer is a full-time position, consisting of 39 hours per week. The successful candidate will be responsible for supporting the effective delivery of the Learning and Development Strategy. This includes reviewing the progress of new colleagues through the 13-week induction programme, as well as providing ongoing training support for managers to enhance their ability to deliver induction training to staff. The Officer will identify training and development needs within the organisation by consulting regularly with business partners, stakeholders, and the HR Business Manager. Additionally, the role involves designing and expanding training programmes tailored to the needs of both the organisation and its individuals, producing training materials for in-house courses, and managing the delivery and evaluation of training initiatives. Effective collaboration with stakeholders from various teams, such as marketing, finance, and IT, will be required to ensure training programmes meet organisational needs. The Officer will also oversee training administration duties while ensuring legal compliance and data protection regulations are followed. Click here to read more

This position involves two full-time Financial Assistants who will play a vital role within the finance team, supporting the Head of Finance with a range of duties. The role is based in the Isle of Man, and requires a commitment of 37 hours per week. The successful candidates will be instrumental in the coordination and collation of management accounts, assisting with the budget and forecast processes, and ensuring financial reporting is conducted accurately and in a timely manner. Responsibilities will include producing monthly profit and loss accounts for specific products, preparing month-end journals, and providing variance analysis and commentaries on management accounts. Interaction with various teams will be essential to resolve any accounting issues that arise, and the role will involve the preparation and maintenance of process documentation to support improvements in financial controls. Click here to read more