Our client is seeking a Senior Client Service Manager to provide exemplary service to a multi-billion pound fiduciary client within the Institutional Fiduciary Team. This role encompasses all elements of finance, including banking, fiduciary services, custody, and funds management. The client is a Saudi Arabian educational institution managing its endowment through 70 Guernsey companies, with investments directed towards real estate, private equity, hedge funds, and traditional market assets. The successful candidate will be responsible for all aspects of the investment programme, including the completion of subscription documentation, capital call payments, and transaction executions. Daily interaction with the client is expected, fostering a robust working relationship with them and other service providers. This full-time position provides an excellent opportunity to engage in high-quality client service within a supportive team environment. Click here to read more

Our client is seeking a Business Customer Service Engineer to join their frontline support team for business customers. In this full-time role, you will be responsible for providing a seamless and professional service, ensuring that customer requests and issues are resolved efficiently and to the highest standard. The position demands a strong sense of ownership and accountability, with an emphasis on delivering first-time fixes whenever possible. While independently resolving customer problems, you will document solutions and apply your learnings for future reference. The role encompasses responding to incidents, managing service requests, and overseeing the provisioning, maintenance, and cancellation of enterprise services. You will collaborate with other teams to ensure effective service delivery and may conduct engineering visits to customer sites as required. Additionally, you will participate in a rotational on-call schedule to provide evening, weekend, and bank holiday support. Operating Monday to Friday from 8am to 8pm, you will rotate through three shift patterns: 8am-4:30pm, 9:30am-6pm, and 11:30am-8pm. Click here to read more

Our client is a dynamic and experienced Guernsey-based independent Fiduciary and Fund administration business that specialises in the venture capital sector. The organisation prides itself on being inclusive and diverse, focusing on providing exceptional services in a highly competitive environment. The Fund Administration Manager will oversee the day-to-day administration of a portfolio of clients, working under the guidance of a Senior Manager. This role offers flexibility, with opportunities for both remote work and career development in a supportive atmosphere. The successful candidate will take the lead in coordinating client deliverables, ensuring adherence to policies and procedures, and maintaining high standards of service. They will also be responsible for managing a team, providing coaching and support, and supervising staff development. The role provides the chance to engage with a variety of unique client projects, making every workday different and exciting. Click here to read more

Our client is a dynamic and highly experienced organisation, proudly family-owned and based in Guernsey. They are an inclusive and diverse independent fiduciary and fund administration business, specialising in venture capital and private client services. The role of Trainee Private Client Administrator offers the opportunity to study towards a professional qualification while assisting with the day-to-day administration of private clients under the guidance of a manager. The successful candidate will be involved in various activities that support the management of private clients, including Trusts, Companies, and Foundations. As part of this role, the candidate will not only assist with processing operations such as inputting payments and preparing receipt packs but also maintain client and entity records in relevant systems. There will also be involvement in company secretarial matters such as preparing minutes and transaction packs. Additionally, the role may include handling ad-hoc client requests and other team duties, including project work. This is an excellent entry-level position for those looking to kick-start their career in private client administration. Click here to read more

Our client is looking for a Trust Administrator to join their busy team on a permanent basis. With years of experience in the Channel Islands, they specialise in assisting international clients with the establishment and administration of a broad spectrum of onshore and offshore structures. The ideal candidate will provide high-quality service to both the relationship managers and clients, ensuring timely and efficient administration of trust and company portfolios. This role requires strong written and verbal communication skills, as well as excellent organisational capabilities. The successful Trust Administrator will demonstrate a keen attention to detail and the ability to work accurately and reliably in a fast-paced environment. Click here to read more

Our client is seeking a Junior Trust Administrator to join a busy team dedicated to providing exceptional service in the administration of a diverse portfolio of Trusts and Companies. This permanent role offers the opportunity to manage the needs of private clients, working closely with relationship managers in South Africa and directly with clients. The successful candidate will play a key role in ensuring the smooth operation of client transactions, maintaining a high level of accuracy and reliability, and demonstrating strong written and verbal communication skills. The position requires excellent organisational abilities to effectively juggle multiple tasks and priorities in a dynamic environment while also being flexible to changing business needs. Click here to read more

Our client currently has a permanent position available for an IT Service Desk Analyst / Batch Operator within their IT Service department. The successful candidate will possess strong personal and communication skills, a desire to improve processes, and the technical ability to implement those improvements. This role involves the day-to-day resolution of support requests from users located both on the Isle of Man and internationally, ensuring that critical systems are operational for the growing business. Key responsibilities include providing first- and second-line Service Desk support, addressing incidents, and fulfilling service requests raised by users across seven countries. Interaction with technical teams and suppliers is necessary to ensure a prompt restoration of service. The successful candidate will also provide out-of-hours Batch Operator support as per the rota, and will be responsible for maintaining knowledge articles and policy documentation. General IT duties such as equipment relocation and software installations will also be part of the role. Click here to read more

Our client is an independent, leading provider of bespoke private wealth and corporate administration services, catering to companies, individuals, and families globally. This role is integral to the private wealth division, which prides itself on delivering efficient, informed, and personal service in a fast-paced environment. The successful candidate will possess extensive knowledge to identify and provide a range of complex client solutions. Key responsibilities will include reviewing and approving payments and board resolutions as an A signatory, ensuring adherence to internal policies and procedures, and providing advice on potential business improvements to directors and senior management. The Associate Director will also liaise with internal departments on intricate legal, accounting, and taxation matters, interact with clients and intermediaries on complex issues, and assist in training team members. This position requires managing a diverse client portfolio and ensuring that financial targets set by the business are met. The role is full-time. Click here to read more