As a Customer Service Officer you will be responsible for receiving and managing the resolution of all social and business customer enquiries and complaints in a manner that promotes a professional image of the business. The ideal candidate will have strong communication skills, customer service experience and basic knowledge of IT applications. This is a temporary position for a period of 6 months. If you have the relevant skills and experience and are looking for a temporary opportunity then get in touch!
A new and exciting opportunity has arisen for a Claims Administrator to join a well-established Company on a permanent part-time basis, working 15-25 hours per week. You will be required to handle all personal lines claims as well as commercial claims, which includes but is not limited to (motor, household, marine, travel, equine, construction, tradesman, Property Owners, Liability, Packages and Legal Expenses). Previous claims experience would be a benefit and ideally, you will have had previous experience in a similar role. We are looking for someone who is very client focussed where relationship building is key and the clients best interests are at the forefront of every decision. This position will suit a confident and outgoing individual looking for an opportunity with potential.
Our client is seeking a Senior Administrator with at least 5 years’ experience within a customer services role in Investments or Life Assurance, to join their Customer Services team on a 6 month temporary basis. You will provide a point of contact for support, technical administration assistance and general relationship management to brokers and their sales force team. This role would suit a high performing new business / customer service expert, with an in-depth understanding of customer due diligence, new business acceptance and regulatory requirements.
We are working on a new temporary vacancy for a UCS Operations Administrator to join our client’s team, for a period of 12 months. Reporting to the Operations Team Leader this role will play a key part within the operations team providing administration and customer support to corporate clients. A can do attitude and willingness to go the extra mile to ensure client satisfaction is essential for this opportunity. An understanding of group risk administration would be advantageous. The ideal candidate will have spent at least 2 years in a financial services environment.
Our client is seeking an Administrator with experience in a customer services or call centre environment, to join their Customer Operations team, on a temporary basis, for a period of 6 months, to provide a first-class level of customer service. You will be responsible for answering customer calls and emails by assuming responsibility to resolve enquiries and complaints in a professional, accurate and timely manner, update systems, spreadsheets and reports as needed to achieve deadlines, as well as examine relevant reports and identify any inaccuracies. The successful candidate will be self-motivated, have a positive attitude, good face to face skills, telephone manner and good demeanour / listening skills when dealing with customers.
A new and exciting opportunity has arisen for a Customer Services Advisor to join our client’s team, on a temporary basis, until 25th July 2021, to provide a front-line service to all customers decisions to ensure that any payments and/or benefit claims are made to those in need and in compliance with policy, regulations and legislation. The successful candidate will have experience of working in a customer focused environment providing advice, support and guidance face, along with knowledge of the work of the department and its services to the public.
Do you have a knowledge and understanding of data protection requirements along with experience of working within a customer focused environment dealing with customers face to face and on the phone? If so, this 3 month temporary vacancy may interest you! As a Customer Services Assistant you will assist provide assistance to customers regarding the Office of the Superintendent Registrar services; including the administration and support of activities, facilitate customers access to services, supporting members of the public and key associated professionals, as well as update internal systems and data, including making changes to customer records e.g. change of address, and other customer or departmental related information to ensure accurate customer records are maintained.
A new and exciting opportunity has arisen for an Assistant Officer, to join our client Revenue team, on a temporary basis, for an initial period of 3 months. You will be first point of contact to customers contacting and visiting the department in order to answer queries, including international and policy queries, process assessments, determine liability and examine simple low value business accounts. The ideal candidate will have experience of working in an office or customer service environment, possess excellent numerical skills with the ability to work accurately with figures whilst under pressure. Good level of customer service including the ability to carry out negotiations and demonstrate a level of assertiveness when circumstances dictate to achieve a positive outcome is also essential for this role.
Our client is seeking a Senior Administrator with at least 5 years’ experience in a new business role within Investments or Life Assurance, to join their Customer Services team, on a 6-9 month temporary basis. The purpose of the role is to provide a point of contact for support, technical administration assistance and general relationship management to the brokers and the business sales force. This role would best suit a high performing new business / customer service expert, who has an in-depth understanding of customer due diligence, new business acceptance and regulatory requirements and a keen eye for detail.