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Showing jobs 1 to 45 of 45.

Provisioning Team Leader - Isle of Man

We have a new and exciting permanent opportunity for a Provisioning Team Leader. You will be reporting to the Head of Customer Service and be responsible for the accurate, efficient and fast execution of customer orders from initial service request, changes to services or products, through to termination of service across multiple technologies and networks, working within the firm and for their wholesale customers. The ideal candidate will have a strong understanding of IT and telecommunications technologies and the marketplace, strong analytical skills, with the ability to produce and analyse data for management reporting on team performance and the ability to exercise initiative.

Provisioning Team Leader - Guernsey

We have a new and exciting permanent opportunity for a Provisioning Team Leader. You will be reporting to the Head of Customer Service and be responsible for the accurate, efficient and fast execution of customer orders from initial service request, changes to services or products, through to termination of service across multiple technologies and networks, working within the firm and for their wholesale customers. The ideal candidate will have a strong understanding of IT and telecommunications technologies and the marketplace, strong analytical skills, with the ability to produce and analyse data for management reporting on team performance and the ability to exercise initiative.

Ref: 30349
Provisioning Team Leader - Jersey

We have a new and exciting permanent opportunity for a Provisioning Team Leader. You will be reporting to the Head of Customer Service and be responsible for the accurate, efficient and fast execution of customer orders from initial service request, changes to services or products, through to termination of service across multiple technologies and networks, working within the firm and for their wholesale customers. The ideal candidate will have a strong understanding of IT and telecommunications technologies and the marketplace, strong analytical skills, with the ability to produce and analyse data for management reporting on team performance and the ability to exercise initiative.

Ref: 30348
Deli/Food to Go Supervisor/Assistant/Trainee - Guernsey

Our client has a new opportunity for a Deli/Food to Go Supervisor/Assistant/Trainee, they are looking for someone to come in and work hard to develop this role with them i.e. building menus with management, providing input and ideas and work with the management team to develop this further.  Potential to supervise staff once the role and café is established. Candidate must have studied relevant food hygiene/safety standards level 1, ideally level 2 or willing to study towards this. They will consider a trainee/assistant to come in to train in this role as well but they will need to commit to doing a hygiene/food standards qualification.

Ref: 30107
Customer Support Executive - Isle of Man

Our client is looking for someone to assist their customers through different communication channels in their languages of proficiency and other languages with the help of translation tools and existing content. You will provide customer support proactively and reactively to ensure the continued and smooth operation of the business, by guiding customers and troubleshooting the use of the app, features and services as well as monitoring for potential fraud and run proper customer verification processes. The ideal candidate will have at least 2 years' of customer service experience and excellent computer and typing skills. Candidates need to speak Italian, German, or Polish as a second language.

Senior Administrator - Isle of Man

Due to work demands our client would like to hire an Experienced Administrator to join their team. The role is in the Customer Services team working with clients via email and supporting online meetings. The candidate would need to be very organised, a team player and adaptive working in a small office supporting Global clients. - 80% of the day you will be supporting clients with survey set up, administration and post survey delivery. - 10% - The role will also entail helping with the general admin, internal projects (process review etc) and working under the guidance of the Accounts team dispatching and managing stock and shipments. - 10% - supporting the Business development and Strategy team. The candidate would need to be proficient in all Microsoft products (especially Excel and mail).

Customer Service Representative - Jersey

Our client is seeking a Customer Service Representative, to join their friendly team on a permanent full-time basis. You will be working collaboratively with and on behalf of the wider business to contribute to the delivery of an excellent Customer Experience by providing high-quality customer support to both external and internal customers and assessing and meeting clients’ needs in a manner designed to maintain high customer satisfaction. The ideal candidate will hold a entry level CII Professional qualification, or a willingness to take part in required training to pursue a career within the Insurance Industry and to obtain the relevant professional qualification.

Ref: 30103
Member Support Advisor - Isle of Man

Our client is seeking a Member Support Advisor to join their friendly team, on a permanent full-time basis. This opportunity is shift rota based and therefore you will need to be able to work flexible hours. Duties will include handling problems, enquiries and complaints, provide appropriate solutions and alternatives within the 
time limits and to a full resolution and providing KYC checks and ensuring high levels of customer service. The ideal candidate will have good IT skills and the ability to work as part of a team and independently. 

Client Services Executive - Guernsey

Our client is a global investment manager seeking an individual to join a team of six people providing operational and client support to Wealth Management teams in Guernsey and London. They maintain strong relationships between business centres with a main goal of providing service excellence to colleagues and clients. Duties will include arranging call backs for payment instructions, processing client investment orders and dealing with client queries. The ideal candidate will have experience in a client focused finance environment and good working knowledge of Microsoft Office. Although previous experience would be beneficial, the firm would be delighted to hear from candidates keen to learn and grow.

Ref: 29996
Deputy Manager - Guernsey

Our client’s success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide their clients with a modern, distinctive luxury experience. As a Deputy Manager you will be an inspirational member of the team who will assist with all operating processes, whilst working alongside the Showroom Manager to lead and motivate the team, sharing your passion about the fabulous products. The ideal candidate will have a proven record of delivery in a retail environment, previous retail management experience and the ability to manage and deliver operating costs.

Ref: 28659
Customer Relations Executive - Guernsey

We are looking for a Customer Relations Executive to join our client's dynamic and passionate Customer Support department. As a Customer Relations Executive you will be responsible for providing a high level of customer service across our 200+ sites in regions such as the United kingdom Canada, New Zealand and Ireland however the majority of the player base is in the UK. The successful candidate will play a key role in the success of the Customer Support Team and company's vision, the role also provides excellent career progression opportunities.

Ref: 29949
Mortgage Sales Administrator - Guernsey

Our client is seeking a Mortgage Sales Administrator on a permanent full-time basis. As a full-time Mortgage Sales Administrator, you will play a crucial role in supporting the mortgage sales team in providing exceptional service to clients. You will be responsible for various administrative tasks, this role would suit an individual who is looking to develop their skills and knowledge in the world of mortgages. You must have excellent communications skills both written and verbal.

Ref: 29921
Customer Operations Representative - Guernsey

Our client is looking for a Customer Operations Representative on a permanent full-time basis, who is able to provide an efficient, professional and positive experience for their customers. The ideal candidate will have previous experience in customer service, but this is not essential. They will train and support the successful candidate to help them achieve their full potential.

Ref: 29880
Customer Operations Administrator - Guernsey

Our client is seeking a Customer Operations Administrator on a permanent full-time basis. In this role you will need to be responsible for onboarding new savings deposit customers, assist with the accurate processing of payments within deadlines and be passionate about delivering exceptional customer service. You must have good organisational and accuracy skills and be a excellent team player.

Ref: 29879
Customer Service Advisor - Guernsey

Our client is seeking a Customer Service Advisor, to join their friendly team on a permanent full-time basis. You will provide an efficient and professional service to customers over the phone or online, supporting customer queries, faults and requests for service. You will strive for customer excellence and ensure all customers are dealt with efficiently and in a welcoming and friendly way. Full training will be provided for this role, although it is essential the candidates have a genuine interest in working with customers and have a high interest in technology.

Ref: 29867
Recruitment Consultant | Jersey | Full-time | Non-commissioned agency

Itchyfeet Recruitment is a leading offshore recruitment agency located in Jersey, Guernsey and the Isle of Man providing permanent, temporary and contract recruitment services from entry to executive level. We are currently recruiting for a Recruitment Consultant to join our Jersey recruitment team on a permanent and full-time basis. The overall purpose of this role will be to manage a varied portfolio of candidates looking for employment and to provide a recruitment service, at a professional level, to a vast range of successful businesses across Jersey. The duties within this role will be varied and will include interviewing, shortlisting, and selecting candidates for the clients’ job opportunities, liaising with candidates and clients daily via telephone, email, video link and face to face for meetings, to discuss new vacancies, interviews, job offers and various other recruitment related matters. For this role we require a person with a friendly demeanour, team working attitude, pro-active and organised approach to work, and excellent customer service / client relationship management skills from within the financial services industry.

Ref: 27957
Showroom Manager - Guernsey

We are looking for a professional and customer-focused retail Store Manager to oversee our client's daily operations in Guernsey. Your duties will include undertaking administrative tasks, monitoring inventory levels and developing business strategies, together with “hands on shopfloor” management. The successful candidate will be driven, enthusiastic, energetic, and creative. As the store manager, you will supervise the operational and organisational standards of the store.

Ref: 29458
Store Supervisor - Guernsey

Our client has a new opportunity for a Store Supervisor, further details to follow.  Get in touch by email or phone to find out more.

Ref: 27167
Reservations Sales Agent - Guernsey

Our client is seeking a Reservations Sales Agent on a permanent basis where you will effectively handling travel bookings and enquiries over the phone, whilst maintaining a superior standard of customer service in order to achieve the company's sales and service targets. You will book and package the product range including, flights, accommodation and transfers. Working in a team environment, the role is focused on service excellence and being the expert on the product range. The successful candidate will have excellent communication and team skills, with the ability to multitask. If you are looking for an exciting position outside of the finance industry then this role may be perfect for you.

Ref: 29121
Insurance Broker x 9 - Jersey

Join our client as an Insurance Broker and play a key role in achieving sustainable, profitable growth by identifying client insurance needs, providing an excellent broking advice and ensuring compliant sales. You will collaborate with underwriters, uphold service standards and contribute to a professional client experience and in some cases commercial experience would be advantageous. If you are ready to embrace change and deliver results, this could be the right opportunity for you. An entry-level CII professional qualification or a willingness to pursue one is required and experience in customer-focused environments and sales is desirable.

Ref: 25440
Aftersales Administrator - Guernsey

This is a fantastic new permanent, full-time opportunity for an aftersales administrator where you will be responsible for ensuring all administration is kept in line with the company’s procedures, respond to client queries, oversee repairs and handle any client complaints in a timely and efficient manner.  The ideal candidate will have excellent project planning, change and time management capabilities, is results focused and has excellent interpersonal and communication skills.

Ref: 28657
Client Insurance Executive - Guernsey

As a Client Insurance Executive, you will oversee a portfolio of clients, managing all aspects of insurance and reinsurance administration. Responsibilities include contributing to board meetings, drafting minutes, preparing policy documents and handling renewals and claims. With 2 years' + experience in a client-focused environment and a Cert CII qualification (or the desire to work towards it), you'll mentor junior team members and uphold the highest standards of professionalism. If you possess strong communication skills, attention to detail and a commitment to key values, apply now for a rewarding opportunity to excel in a positive and dynamic work environment.

Ref: 23579
Senior Administrator, Welcome New Business - Isle of Man

In this pivotal role, you will collaborate closely with the Manager and Supervisor to ensure the efficient delivery of services to both internal and external clients. Your responsibilities will encompass work allocation, process proficiency, problem-solving, and an unwavering commitment to quality. Your excellent communication skills and attention to detail will be instrumental in maintaining high service standards. As a mentor and trainer, you will play a crucial part in fostering team growth and individual development. If you're looking for a challenging yet rewarding position in a supportive and progressive environment, we encourage you to apply.

Administrator, Client Relationship Team x2 - Guernsey

Our client is seeking two Administrators, to join their Client Relationship Team on a permanent full-time basis. You will be dealing with administrative tasks relating to retirement products and responding to and actioning member queries and administrative requests. The ideal candidate will have 1-2 years’ experience in a client servicing or financial services role, experience of pensions administration is desirable.

Ref: 28064
Retail Support Administrator - Guernsey

As a Retail Support Administrator, you will be at the forefront of support for a large retail group. Forming part of a small team investigating and resolving all queries relevant to your team’s department, whilst working closely with the buying team to undertake duties such as ensuring suppliers are upholding their end of agreed terms and conditions, reconciling credit notes and preparing and importing new product listings. The ideal individual will be organised with excellent time management skills, comfortable working with Microsoft office and flexible and versatile towards the office workload.

Ref: 27885
Business Services Executive, Marine Services - Guernsey

Itchyfeet Recruitment are working on this new fantastic opportunity for a Business Services Executive, Marine Services to join our client’s friendly team.  You will provide day-to-day support in relation to entity administration, compliance, banking relationships and other supportive tasks as required. Duties will include the maintenance of electronic filing systems, ownership of the bank account opening process, liaising with clients, employees and external bodies such as international authorities, banks and pension providers and any adhoc projects as and when required.  The ideal candidate will be self-motivated and enthusiastic, have strong organisational skills and good use of initiative with the ability to work as part of a team and also independently.

Ref: 27825
Account Manager - Guernsey

Itchyfeet Recruitment are working on a unique opportunity for a candidate to work in Network Management for a fast growing and ambitious, Marketing and Technology company in the online gambling space. Our client is seeking an Account Manager to help manage and grow the accounts of their clients, on a permanent full-time basis. You will play a crucial role in the company’s overall growth. If you are a keen problem solver, able to manage multiple projects at once and have a good eye for detail and error spotting, then our client would love to hear from you! This is an exciting opportunity for an ambitious and driven individual to gain hands-on responsibility and progress in their career.

Ref: 23413
Sales Consultant x4 - Guernsey

Our client is seeking for Sales Consultants to join their showroom team, three on a permanent full-time basis and one on a part-time basis at 20 hours per week. You will play a crucial role in assisting the showroom to deliver the sales targets and achieve key objectives. Looking to build on your retail and product knowledge, you will be a dedicated and committed team player with a passion for delivering excellent customer service ensuring that everyone has the exceptional experience that they have come to expect. The ideal candidate will have excellent communication skills, be a dedicated team player and have the ability to work in a professional manner at all times. If you are passionate about jewellery and delivering great customer service then get in touch as our client would love to hear from you!

Ref: 27166
Sales Consultant x4 - Guernsey

Our client is seeking for Sales Consultants to join their showroom team, three on a permanent full-time basis and one on a part-time basis at 20 hours per week. You will play a crucial role in assisting the showroom to deliver the sales targets and achieve key objectives. Looking to build on your retail and product knowledge, you will be a dedicated and committed team player with a passion for delivering excellent customer service ensuring that everyone has the exceptional experience that they have come to expect. The ideal candidate will have excellent communication skills, be a dedicated team player and have the ability to work in a professional manner at all times. If you are passionate about jewellery and delivering great customer service then get in touch as our client would love to hear from you!

Ref: 27166
Retail Sales Advisor - Guernsey

A brilliant opportunity has arisen to join a leading commercial telecommunications company as a Retail Sales Advisor on a permanent full-time basis. You will work 5 days per week, Monday to Saturday, Saturdays on a rota basis and Sundays during the Christmas period. You will primarily pro-actively sell products and services, providing customers with guidance and technical support and excellent customer service. Duties will include but not be limited to maximising sales opportunities whilst ensuring products and services fulfil customers’ requirements, dealing with customer complaints and queries, inspecting and testing faulty equipment and accurately accounting for stock, including loans issued and retrieved and assisting with account enquiries. This role will suit someone educated to GCSE standard with 1-2 years’ sales / retail experience and the ability to operate a number of computer systems.

Ref: 22058
Retail Supervisor - Guernsey

An amazing opportunity has arisen to join a leading commercial telecommunications company as a Retail Supervisor to work alongside our client’s Retail Manager, to manage retail in-store resources, ensuring staff levels are adequate whilst supervising by example and always portraying a professional image. Our client provides an excellent benefits package which will be provided for the successful candidate who will show excellence in customer service, having experience from working in a retail environment with extensive supervisory and people management skills. You will also understand stock and office management and be agile at communicating with other departments and our client’s customers.

Ref: 23177
Pharmacy Assistant x2 - Guernsey

A new and exciting opportunity has arisen for two Pharmacy Assistants to join our client’s established team, on a permanent full-time basis, working 5 day weeks and alternate Saturdays. You will provide excellent customer service for a business that has built strong relationships with their customers. This is a retail focused position that requires delivery of outstanding customer service. This is a busy and fast-paced environment, and so you need to be able to work under pressure, with good attention to detail. Although previous experience is desirable, full training will be provided. Commitment to further development and education is essential.

Ref: 27223
Trainee Fund Administrator x3 - Jersey

We are working on a great opportunity for a driven and talented individual to join our client’s team, on a permanent basis, as a Trainee Fund Administrator. Within this role you will work on a range of matters providing administration, management and secretarial services for established and new real estate and private equity funds, which are typically Limited Partnerships, Fund Company’s and SPVs. There will be a number of interesting and varied ad hoc projects which will give you exposure to a wide variety of high quality clients. The ideal candidate will be educated to A level standard and be willing to study towards a relevant professional qualification. If you are an enthusiastic individual who is eager to progress a career in fund administration then our client would love to hear from you!

Ref: 18744
IT Engineer - Guernsey

Our client is seeking an IT Engineer from Junior to Senior level to join their team on a permanent full-time basis, where on-site support and training will be provided. You will work closely with technicians as they support the existing, new and 3rd party clientele and build relationships with both internal and external customers. Duties will include installing and maintaining computer hardware, fault finding, repair and installation of PCs and servers and supporting both desktop and server operating systems and application software. Working a 37.5 hour week, you may be asked to work the occasional weekend to support customer mitigations or set up hardware where you will be supervised and time will be given back in lieu. If, in time, you become part of a 24x7 on-call rota, additional remuneration will be given for this. This is an opportunity not to be missed for an experienced IT candidate or someone starting their IT career / changing careers.

Ref: 26714
Retail Support Executive - Guernsey

A wonderful permanent part-time 25 hours per week opportunity has arisen to work as a Retail Support Executive in a leading commercial company. You will provide sales support within the team including managing online sales, booking in / allocating stock, assisting with fixed / fibre broadband activations and providing sales support in the store during busy periods. Key duties include daily banking, online sales, booking in stock, dealer management and the administration of handset repairs. The ideal candidate will be educated to GCSE level, be highly motivated with good organisational and communication skills.

Ref: 26143
Assistant Broker / Underwriter - Guernsey

Our client is seeking an Assistant Broker / Underwriter to join their Underwriting department on a permanent full-time basis. You will deal with clients over the telephone and via email to ensure that retention and  sales targets are maximised through the provision of efficient communication and negotiation skills, whilst maintaining thorough and accurate records of all customer interactions. You will be required to learn and understand the legal principles of insurance contracts and the company insurance products. The ideal candidate will have knowledge of Windows based programmes, excellent communication and timekeeping skills, the ability to work alone and as part of a team and good overall work and presentation skills.

Ref: 25996
Broker / Underwriter - Guernsey

Our client is seeking a Broker / Underwriter to join their Underwriting department, on a permanent full-time basis. You will deal with clients over the telephone and via email to ensure that retention and  sales targets are maximised, through the provision of efficient communication and negotiation skills, whilst maintaining thorough and accurate records of all customer interactions. You will be required to learn and understand the legal principles of insurance contracts and insurance products. The ideal candidate will have knowledge of windows based programmes, excellent communication skills, the ability to work alone and as part of a team and have good timekeeping and presentation of themselves and their work. 

Ref: 25997
Assistant Manager - Guernsey

Our client is seeking an Assistant Manager to join their friendly Retail Operations team, on a permanent full-time basis. This individual will share our client’s love of delighting others, whilst taking accountability for supporting the Store Manager in leading the team to achieve sales targets and delivering outstanding customer service. Duties include  being responsible for all aspects of till management including the number of open tills, till issuing, cash handling and variances and stock control in addition to supporting the recruitment and on-going training and development of the team. The ideal candidate will be an experienced and commercially focused retail manager with strong coaching and development skills, previous line management experience and the ability to multitask and meet deadlines.

Ref: 25670
Dog Groomer

New and Exciting Dog Groomer Opportunity in Guernsey!
Paws Pitstop is seeking an experienced Dog Groomer to join their business as it launches in Guernsey!

You will be able to comply with dog owners’ instructions as well as accommodate any special requests they may have. You will also have a calming presence to soothe dogs and the ability to stand on your feet for long periods of time. Previous experience is essential. 
To receive a full job description or apply for this position, please contact Alexa Dodds directly via email: alexa_dodds@hotmail.com

Facebook: Paws Pitstop Jersey 
Instagram: @pawspitstop

Ref: PAWS PITSTOP
Assistant Manager, Retail - Guernsey

Are you a recent graduate or enthusiastic individual who has a keen interest in working in sales and fashion? Does working in a retail store, with the opportunity to demonstrate excellent customer and sales skills, with marketing, merchandising, website, communications and financial responsibilities appeal to you? If so, our client is seeking an Assistant Manager to work in their store on a permanent full-time basis. This is a diverse and exciting opportunity for an individual to be play a key role in the business. You should have demonstrable leadership and managerial duties, a technical knowledge for IT systems, strong organisational and time management skills, a creative flair and the ability to implement new ideas for better and more efficient running of the business.

Ref: 22876
Customer Service Executive - Isle of Man

We are seeking an experienced and proactive Customer Service Executive to join our client's dynamic team on a temporary basis. As a Customer Service Executive, you will play a crucial role in building and maintaining customer relationships, resolving queries and identifying opportunities to introduce additional services. This is a junior role with direct access to leadership, providing opportunities for professional growth and ongoing support. The successful individual will be comfortable with telephone communication, have a high accuracy level with data entry and the ability to identify problems and suggest alternative solutions.

Senior Product Manager, Mobile - Guernsey

Our client is looking for Senior Product Manager on a temporary basis for a period of 6 months. In this role you will be responsible for the development and management of mobile products and related strategies and solutions. You will also review and report on performance with the Head of Product and other relevant stakeholders. You will have a proven track record in managing products within the Consumer or SME market and a good understanding of IT and Telecommunications technologies and the market place.

Customer Service Administrator x3 - Guernsey

Our client is seeking 3 Customer Service Administrators on a temporary basis, for a period of 12 months. You will be working alongside the CDD team to assist them with sending emails and letters requesting information from clients. The letters will ask the clients to call with any questions, which our client envisages will happen often therefore you will be the first point of contact. Full training will be provided.

Customer Service Analyst x 4 - Isle of Man

Our client is seeking temporary Customer Service Analysts for a period of 10 plus weeks. Candidates will be required to apply project guidance materials to provide both inbound and outbound customer support to clients. You will be managing customer questions/queries and escalating via agreed channels where required. In addition, the role will include basic administrative tasks and ad hoc support of the wider remediation team activity as may be required.  

Retail Sales Consultant - Guernsey

Our client is seeking a Retail Sales Consultant to join their team on a fixed term contract for two years on a part-time basis to provide an efficient, professional sales and support service to customers enquiring about, and requiring to purchase, products and services, including mobile and residential services. If you have previous sales experience, the ability to deal with and communicate effectively with customers and staff at all levels, good personal presentation along with an understanding of modern retail technology and can demonstrate an interest in current and future technology, then get in touch!

Showing jobs 1 to 45 of 45.