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Customer Services & Sales Administrator - Guernsey

Do you enjoy working in an environment that is customer service focused? Do you have the transferrable skills to be able to work within a fast-paced working environment? If so, an exciting opportunity has arisen for a Customer Services and Sales Administrator to join our client’s team, on a permanent full-time basis. Duties will include providing a high level of customer service, answering incoming calls, resolving or redirecting queries, taking orders, upselling products and assisting with administration. The ideal candidate will have a experience in a similar role, good knowledge of Microsoft products and a high level of self-awareness to remain calm under pressure and to therefore be able to provide excellent customer service at all times.

Ref: 26571
Senior Administrator - Isle of Man

Our client is seeking an experienced Senior Administrator with 5+ years’ experience in managing client companies from an FSA perspective, to be responsible for delivering best-in-class client services to our client’s gaming clients. No prior knowledge of the gaming industry is required as the focus of the role is to proactively contribute to the efficient management of the gaming portfolio from an FSA perspective. You will apply excellent company management and proven client relationship skills in a challenging and fast-paced environment. This role will suit an individual who has worked in an administrative, client facing role who can demonstrate an interest in learning and has the ability to work in a dynamic, interesting and fast paced environment.

Administrator, Investment Control - Isle of Man

A new and exciting opportunity has arisen to join a pro-active team as an Administrator, Investment Control on a permanent full-time basis. Responsibilities include sourcing, verifying, investigating, and calculating fund prices accurately and promptly. Furthermore, you will process corporate actions by reviewing notifications received ensuring they are communicated as relevant to investors, IFAs, and partners, and completing required system updates. The ideal candidate will have 1+ years’ financial services experience, be committed to providing and outstanding customer service including building trust and confidence in all relationships internal and external and have a competent understanding of securities and investments and investment instruments.

Service Manager - Isle of Man

Our client is seeking a Service Manager to join their team, on a permanent full-time basis, to provide service management leadership and be accountable for customer satisfaction within the company client base. You will hold a portfolio of Tier 1 and Tier 2 customers, and meet on an agreed meeting schedule and perform service management reviews, including reporting, minuting the meetings and tracking actions. You will also deal with logged faults or escalations on behalf of the customer, ensuring the appropriate engineering resource is providing effective customer updates. The successful candidate will understand licence and regulatory rules of a telecoms business and have experience in dealing directly with customers by showing them excellent customer service. Experience in a service management position and performing a similar role in an Enterprise business services company is essential.

Commercial Broker - Isle of Man

An exciting opportunity has arisen for a Commercial Broker to join our client’s pro-active team, on a permanent basis. You will handle commercial insurance policies for clients from Jersey, Guernsey and the Isle of Man whilst gaining a full understanding of client’s business activities to ensure that all their insurance needs are catered for whilst achieving organic growth of the book by upselling and generating cross sale opportunities for other parts of the business. You will ensure that all activities comply with regulatory and market standards and understand and adopt relevant Company Policy and Procedures to ensure suitable records are held and maintained to audit standards. The ideal candidate will have a banking or insurance / life assurance background. If you have an adaptable and customer focused approach to work, an excellent telephone manner, and ideally hold, or are working towards a professional qualification, get in touch!

Senior Administrator, Claims - Isle of Man

Our client is seeking a Senior Claims Administrator to assist with the operations of the policy servicing department to effectively deliver a direct service to clients and IFAs by the processing of all requests within specified servicing times. It is essential that you have at least 2 years’ experience in financial services and the ability to draft basic letters and fax, and time working in a customer facing administration role. It is desirable for you to have a good understanding of AML/KYC requirements and 2+ years within a life assurance company, with influencing and interpersonal skills and holding or the desire to work towards a professional qualification such as FPC.

Personal Lines Broker - Jersey

Are you a confident and driven junior candidate, seeking a customer and finance focused career path with fantastic training and progression opportunities? If so, this permanent full-time and flexible opportunity could be just for you! You will work pro-actively as part of a team providing a quality service to ensure effective day to day maintenance and servicing of both new and existing personal Insurance business in line with individual and departmental targets, within a busy environment. Duties will include answering incoming calls from clients and external suppliers, providing quotations, processing relevant documentation received on a daily basis and developing working relationships with clients to promote customer satisfaction.

Ref: 26513
Private Client Broker - Jersey

A fantastic opportunity has arisen for a confident and adaptable individual with an excellent telephone manner to join a well-established insurance company, on a permanent full-time basis. You will effectively and efficiently manage a portfolio of high net worth Private Clients to support the company brand whilst providing support and assistance for the Private Clients team. You’ll ensure that all activities comply with regulatory and market standards and understand and adopt relevant Company Policy and Procedures to ensure suitable records are held and maintained to audit standard. This position will suit someone with 2-3 years’ insurance experience who ideally holds a Cert CII and is studying towards a Diploma, has knowledge of Acturis software and experience dealing with HNW individuals with integrity.

Ref: 26515
Senior Administrator, Claims - Isle of Man

A brilliant opportunity has arisen to be actively engaged in the Claims processes for a leading firm, on a permanent full-time basis. You will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout their journey. This will involve undertaking administration duties relating to the withdrawal process stages for the IOM and Dublin offices as well as proactively contributing to designing and delivering the most positive experience for customers. The successful candidate will hold 5+ A* - C / 9 – 4 GCSE grade, including English and Math, or equivalent, be enthusiastic with a positive approach to work, have strong attention to detail and enjoy delivering quality outcomes and have experience within a life assurance environment.

Private Client Broker - Isle of Man

A fantastic opportunity has arisen for a confident and adaptable individual with an excellent telephone manner to join a well-established insurance company, on a permanent full-time basis. You will effectively and efficiently manage a portfolio of high net worth Private Clients to support the company brand whilst providing support and assistance for the Private Clients team. You’ll ensure that all activities comply with regulatory and market standards and understand and adopt relevant Company Policy and Procedures to ensure suitable records are held and maintained to audit standard. This position will suit someone with 2-3 years’ insurance experience who ideally holds a Cert CII and is studying towards a Diploma, has knowledge of Acturis software and experience dealing with HNW individuals with integrity.  

Office Services Operative - Guernsey

Our client is seeking an Office Services Operative to join their team, on a permanent full-time basis. You will provide an efficient and timely delivery and collection service to their customers, whilst maintaining an exceptional standard of customer care and service. Duties will include the shredding of confidential waste in shredding machines, breaking up boxes for shredding and delivering and collecting shredding bins from customers. The ideal candidate will have a history of providing excellent customer service and previous delivery experience. No formal qualifications are required for this role.

Ref: 26511
Trainee / Customer Relations Executive - Guernsey

Our client is seeking a Trainee / Customer Relations Executive to join their dynamic and passionate Customer Support department, on a permanent basis, to be responsible for providing a high level of customer service across 200+ online gambling sites in regions such as the United kingdom Canada, New Zealand and Ireland. You will play a key role in the success of the Customer Support team and companies vision. Due to the fast moving nature of the online gaming industry, this is an interesting role that will provide an exciting spring board to a successful career for the right candidate. This role will suit either an experienced candidate with online gaming experience or an individual at graduate level. If you have good communication skills, previous experience in a digital customer support role, an interest in customer service and familiarity with the software Zendes, then get in touch!

Ref: 23384
Quality & Technical Specialist - Isle of Man

Our client is seeking an experienced Quality & Technical Specialist to join their Customer Services team, on a permanent basis, to provide a point of contact for regulatory, technical administration assistance and general relationship management to their brokers and sales force, as well as the ongoing assessment of administration quality standards. This role would suit a high performing new business / customer service expert, with an in-depth understanding of customer due diligence, new business acceptance and regulatory requirements. You will also deputise for the Customer Services Manager. If you have 5+ years’ financial services experience ideally in new business along with detailed knowledge of the IOM FSA’s AML / CFT Requirements and Guidance for new business, then get in touch!

Senior Customer Service Administrator, New Business - Isle of Man

Are you a high performing new business expert, with an in-depth understanding of CDD, new business acceptance and regulatory requirements with strong attention to detail? If so, this permanent vacancy based in Castletown may interest you! As Senior Customer Services administrator you will review new business applications, provide constructive feedback and support to colleague in IOM & Regional offices, ensuring that new business applications have been accepted and processed in line with the company’s internal guidelines & procedures, as well as contact Financial Advisers and Customers to request outstanding information. This role would suit a candidate with at least 5 years’ experience in Life Assurance and a good understanding of the Isle of Man Financial Services Authority’s Guidance Notes on Anti-Money Laundering and Preventing the Financing of Terrorism.

Estate Agent - Isle of Man

Our client is seeking a highly motivated Estate Agent to join their friendly team, on a  permanent full-time basis, to include 2 Saturdays per month. Duties will include generating and booking evaluations, generating new business in a target driven environment, conducting property viewings, negotiating offers and agreeing sales through to exchange and completion. The ideal candidate will hold a full and clean driving licence, have excellent verbal and written communications skills with a resilient, “can do” attitude and who is resilient, positive, organised, numerate and detail oriented.

Head of Tenancy Sustainment - Jersey

A unique opportunity has arisen for a proficient senior manager with at least 5 year’s management experience in a similar or larger sized firm, to join our client’s team, on a permanent full-time basis. You will be responsible for front line colleagues dealing with members of the public and, more specifically, its most vulnerable clients. You will focus on bringing together the Tenancy Management and Income Recovery services to develop a specialist team which has the key responsibility for sustaining positive and successful tenancies. This will include gaining a thorough understanding of client needs and aligning the service to ensure it meets wider business aims and reviewing the client offering and make improvements to ensure they work in a lean and consistent manner, demonstrating good value for money. The ideal candidate will have a professional membership of the chartered institute of housing.

Ref: 26448
Mortgage Sales Administrator - Guernsey

Itchyfeet are working on a fantastic new opportunity for a Mortgage Sales Administrator to join our client’s professional team on a permanent full-time basis. Duties will include supporting the Mortgage Sales team in sourcing profitable new mortgage customers both directly and through the broker channel in line with the company strategy and corporate plan. You will assist with all mortgage tasks, provide credit checks to support mortgage applications through TransUnion/CIDS, monitor the mortgage sales telephone line and contribute to the sales development of new initiatives to further market penetration, market development, product development or diversification. The successful candidate will have previous experience in a customer facing role, administrative experience and the ability to demonstrate a good level of planning, organisation and prioritisation. 

Ref: 26431
Manager, Tax Operations & Trust Reporting - Jersey

As a Manager in our client’s Tax Operations & Reporting team, your role will primarily be a business partner role with the private client fiduciary services (PCFS) business, on a permanent full-time basis. You’ll be responsible for providing technical support, guidance and maintenance of procedures, controls and systems to ensure the PCFS business meets its FATCA/CRS/QI regulatory obligations. The successful candidate will have proven experience within the private client trust industry, technical expertise in FATCA/CRS/QI, the ability to interpret tax regulations, strong interpersonal skills, preferably gained within client service experience, along with sound risk management and judgement to support own-decision making.

Ref: 26413
Customer Services Representative - Guernsey

Our client is seeking a Customer Services Representative to join their friendly team, on a permanent full-time basis, to provide excellent customer service by way of telephone calls, e-mails and personal callers to the firm’s office as well as reception cover and associated duties when needed. The successful candidate will hold A-C in Maths and English at GCSE level or equivalent experience, have banking knowledge, products and services along with excellent communication skills and the ability to deal with vulnerable customers.

Ref: 26432
Senior Administrator, Client Take On Team - Jersey

A new and exciting opportunity has arisen for a Senior Administrator to become an integral member of the Client Take-on team, on a permanent full-time basis, to assist with all aspects of the client due diligence process. Responsibilities will include preparing client/matter files and opening the new matter through the onboarding software, undertaking searches and checks on internal and external documentation, liaising with clients as appropriate and supporting junior members of staff in formulating CDD requests and understanding complex structures. If you are educated to A Level or equivalent, have ideally completed or are looking to undertake a relevant ICA qualification and have 3+ years’ experience in a similar role in a professional services company, this could be the next career step for you!

Ref: 24707
First Point of Contact Support Officer - Isle of Man

Our client is seeking a First Point of Contact Support Officer to join their dynamic team, on a permanent full-time basis where you will be offering vital support to clients with mortgage needs, by directly supporting the mortgage specialists. Duties will include analysing and interpreting client needs from documentation provided by mortgage specialists, preparing submissions to credit for approval and drafting suitability letters for mortgage specialists to review, approve and sign. The successful candidate will have experience in a banking or financial services environment and a broad knowledge of financial markets, products and services. You’ll also have a high level of attention to detail coupled with excellent problem solving and communication skills.

Client Service Associate x2 - Isle of Man

Our client is seeking two Client Service Associates to join their Operations department, on a permanent full-time basis, to be responsible for all aspects of product administration and relationship management. Duties will include but are not limited to resolving queries through to a satisfactory conclusion, supporting ongoing reviews and updating procedures. The successful candidate will be competent in Microsoft applications including Word, Outlook, SharePoint and Excel, have experience in handling telephone calls with both clients and third parties and the ability to manage your own workload. Knowledge of Finscan would be advantageous.

Client Services Manager - Isle of Man

Our client is seeking a Client Services Manager to join their professional team, on a permanent full-time basis. You will manage, control and lead the activities of one or more teams within Client Services and assist the Head of Client Services in the effective implementation of divisional planning and strategy to ensure service delivery meets the Company’s required standards. As a leader you will be responsible for ensuring the team deliver the needs of the business, including management of the team, continuous improvements and service excellence with the ability to work well with a variety of individuals including ExCo, all Client Service Managers and staff. The ideal candidate will have bank or life assurance experience, extensive experience of managing client facing teams in the finance industry and is goal focused with the ability to deliver to timelines.

Retail Department Manager - Guernsey

Our client is seeking a Retail Department Manager to join their friendly team, on a permanent full-time basis with a fixed rota of 2 days in a row off-duty including a weekend day. You’ll be responsible for managing and leading a team so that all customers have a truly unique and memorable shopping experience. Your focus will always be on the customer and meeting their expectations, whilst having responsibility for driving sales and profitability. This is a hands on role where you will be able to work to your own initiative, have a flexible approach as well as having a good eye for detail. The successful candidate will have an energetic personality, good knowledge of the retail business, be able to recognise sales opportunities and be able to use reports in order to improve performance. The role is open to candidates with previous experience in retail, or those who may have a background in other sectors seeking a career change.

Ref: 26238
Trainee / Junior Corporate Governance Officer - Isle of Man

Due to growth our client is seeking a Trainee/Junior Corporate Governance Officer to join their Fund Administration team, on a permanent basis, to provide support for the administration and governance of both private and publicly listed structures. You will provide administration, co-sec and general management services to client/company funds, ensuring high standards of customer service are met and compliance with applicable regulations / company policies & procedures / corporate governance framework. The ideal candidate will have knowledge of UK and IOM company law, statutory filing requirements, and co-ordinating AML/CDD on-boarding and monitoring. An awareness of shareholder services, London Stock Exchange and TISE listing requirements would be desirable.

Officer, Relationship Support - Jersey

A new and exciting opportunity has arisen for an individual with 2-3 years’ banking experience to join our client’s team, on a permanent full-time basis. You will provide general administrative support to Relationship Managers, while ensuring that an exceptional service is delivered at all times producing a favourable client experience and maintaining a high level of integrity and ethical standards, within defined compliance and risk parameters. This is a fantastic role which provides a stepping stone into the business where you will support the team with transactional banking activities and gain exposure to working with high net worth families and large multinational corporates and institutions. Corporate experience would be preferable.

Ref: 25008
Senior Commercial Insurance Broker - Guernsey

Our client is seeking a Senior Commercial Insurance Broker to join their dynamic team on a permanent full-time basis. Duties will include providing professional customer service and advice to clients both face to face and via the telephone, maintaining and retaining existing business, sourcing new clients, processing relevant documentation and cross selling products to existing clients. The ideal candidate will hold a minimum of 4 GCSE’s or equivalent  at grade A-C grade including Maths and English, be willing to study towards Cert CII and have good knowledge of Microsoft Office packages. It will be advantageous to have knowledge of the insurance business and Acturis, though training will be provided.

Ref: 26217
Bar Staff - Jersey

The new owners of a quaint country style inn require Bar Staff to join their friendly team on a permanent full or part-time basis, working 20 to 30 hours per week, with shift flexibility. This position is available with an immediate start. Experience is not essential and  our client is prepared to provide full in-house training. If you have excellent customer service skills and are seeking a new challenge, get in touch!

Ref: 25623
Bar Staff - Jersey

The new owners of a quaint country style inn require Bar Staff to join their friendly team on a permanent full or part-time basis, working 20 to 30 hours per week, with shift flexibility. This position is available with an immediate start. Experience is not essential and  our client is prepared to provide full in-house training. If you have excellent customer service skills and are seeking a new challenge, get in touch!

Ref: 25623
Senior Administrator, Customer Contact - Isle of Man

Our client is seeking a Senior Administrator to join their Customer Contact team, to be actively engaged in the resolution of customer and adviser queries. You will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout the journey with a retirement investment and protection needs of individuals, families and companies. This will involve resolving a wide range of queries for both the IOM and Dublin office as well as proactively contributing to designing and delivering the most positive experience for customers. The candidate will have a minimum of 5 A*-C / 9-4 GCSEs including Maths and English, be a confident self-starter, have demonstrable enthusiasm and the desire to develop a career within a customer centric environment.

Senior Administrator, Claims - Isle of Man

A brilliant opportunity has arisen to be actively engaged in the Claims processes for a leading firm, on a permanent full-time basis. You will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout their journey. This will involve undertaking administration duties relating to the withdrawal process stages for both the IOM and Dublin offices as well as proactively contributing to designing and delivering the most positive experience for customers. The ideal candidate will be enthusiastic with a positive approach to work, have strong attention to detail and enjoy delivering quality outcomes and have experience within a life assurance environment.

Customer Operations Administrator - Guernsey

Our client is seeking a Customer Operations Administrator, on a permanent full-time basis, to provide a first-class level of customer service. You will be responsible for answering customer calls and emails by assuming responsibility to resolve enquiries and complaints in a professional, accurate and timely manner. Duties will include assigning the workload as needed, examining relevant reports and identifying any inaccuracies, updating systems and spreadsheets and arranging the attendance of engineers to breakdowns for contract customers. The ideal candidate will have excellent customer service skills.

Ref: 26161
Registry Officer - Jersey

We have received an exciting new opportunity for a Registry Officer to join our client’s team, on a permanent basis, to be responsible for evaluating and authorising applications for island legal entities and evaluating if the business type and individuals pose any risk to the island’s reputation of being a well-regulated and controlled jurisdiction. Within this interesting role you will provide a high quality, effective and efficient service to users of the registry by telephone, email and customer portal and review and approve applications in line with established procedures. This would be an ideal role for someone with strong communications skills, good attention to detail, a focused approach to work and effective IT skills including MS office. It would be advantageous to have Compliance / Corporate and possibly call centre experience, as the role involves dealing with queries.

Ref: 24047
Retail Support Executive - Guernsey

A wonderful permanent part-time 25 hours per week opportunity has arisen to work as a Retail Support Executive in a leading commercial company. You will provide sales support within the team including managing online sales, booking in / allocating stock, assisting with fixed / fibre broadband activations and providing sales support in the store during busy periods. Key duties include daily banking, online sales, booking in stock, dealer management and the administration of handset repairs. The ideal candidate will be educated to GCSE level, be highly motivated with good organisational and communication skills.

Ref: 26143
Policy Servicing Administrator - Isle of Man

Do you have at least 2 years’ experience in Financial Services coupled with knowledge of the regulatory framework, specifically AML / KYC? If so, our client is seeking a Policy Servicing Administrator to join their team on a permanent basis. You will effectively deliver a direct service to clients and IFAs by the processing of servicing requests within specified servicing times. The successful candidate will have considerable experience within a customer facing administration role, strong planning and organisational skills and  an excellent telephone manner.

Sales Consultant - Jersey

Our client is seeking a self-motivated Sales Consultant to join their friendly and supportive Tile Studio, on a permanent full-time basis. You will be able to maximise all sales opportunities at the highest level of profitability by giving comprehensive and professional advice on tiles and associated and underfloor heating products, whilst providing the highest level of customer service. The successful candidate will be competent at measuring and skilled with Microsoft Office packages. If you have experience with under-floor heating and drawings and specifications, then this will be advantageous.

Ref: 26120
Customer Service Gas Engineer - Guernsey

An excellent opportunity has arisen for a Customer Service Gas Engineer with 5+ years’ post apprenticeship experience in installation, operation, and maintenance of domestic gas equipment to join our client’s friendly team, on a permanent full-time basis. You will provide a safe and extremely high-quality service to gas customers. The successful candidate will be able to demonstrate  a good knowledge of installation, operation, and maintenance of gas equipment and hold ACS qualifications to include but not limited to CCN1, CENWAT1, CPA1, CKR1, HTR1, MET1, CMDDA1, and CCLP1PD. In return you will be offered an excellent remuneration package.

Ref: 26090
Operator - Guernsey

Are you a practical, hands-on individual with a full clean driving licence and excellent customer service skills?  Do you have experience working within a commercial goods environment? If so, this permanent full-time opportunity could be just for you! You will join a friendly team to support the daily operation of a business by undertaking site operations to ensure all gas products are imported, handled, and delivered to all customers in a safe, secure, and efficient way. This is a fantastic opportunity not to be missed which will provide you training for your own development and an excellent benefits package including a company phone and free on-site parking.

Ref: 26088
Meter Reader - Guernsey

An excellent opportunity has arisen for a Meter Reader in Guernsey! You will have responsibility for the accurate recording of meter readings for volume used by residential and commercial consumers whilst adhering to all health and safety policies the Company has in place.  The successful candidate will have a clean and full driving licence with access to their own vehicle, be able to provide high standards of customer service and be self-motivated. In return you will receive an excellent remuneration package.

Ref: 26087
Client Services Senior Administrator - Isle of Man

Itchyfeet are working on a new and exciting opportunity for a Client Services Senior Administrator to join a financial service provider, on a permanent full-time basis. Itchyfeet are working on a new and exciting opportunity for a Client Services Senior Administrator to join a financial service provider, on a permanent full-time basis. This is a varied role and duties include providing customer service excellence to all clients, companies and third parties, leading the technical operational function processes, maintaining and updating relevant procedures and working on a variety on in-house projects. The business executes out of hours testing for half an hour every Saturday and the team is on a shift rota to be there for this duration. The successful candidate will have 1+ years’ experience of customer services (preferably within the offshore finance industry), be detail orientated, have strong IT skills and be able to “think outside the box”.

Personal Banker - Isle of Man

Our client is seeking a Personal Banker to join their professional and friendly team, on a permanent full-time basis. You will provide outstanding service in every interaction and complete general banking requests such as payments, balance enquires, transfers as well as guide and support customers with all queries regarding their financial goals. The successful candidate will have experience of working in a customer facing environment, brilliant communication skills as well as a strong attention to detail.

Contractor Support Specialist x4 - Isle of Man

A fantastic opportunity has arisen for several individuals to join a pro-active team as Contractor Support Specialists, on a permanent full-time, shift rota basis. Daily, you’ll manage contractor relationships to ensure they are on-boarded in a timely manner, utilise the company services, respond to queries and recommend services to other contractors. Duties will include processing and managing the on-boarding of new clients, undertaking introduction and courtesy calls, managing queries and requests raised by the contractor in relation to any aspect of their employment, supporting the payroll function, and undertaking the timesheet chasing exercise to maximise monthly billing for the umbrella company. Previous experience working in a customer facing role and within the contractor industry along with excellent communication skills is essential.

Account Director - Jersey

A new and exciting opportunity has arisen for an Account Director, on a permanent basis, to account manage allocated Enterprise customers and act as a key point of contact. You will retain and grow revenues in line with quarterly and annual targets, identify and target new Enterprise customers, develop a lead generation strategy for alternative route to markets, collaborate with business stake holder teams such as, product, marketing, professional services, finance and engineering to meet customer needs. This is a key role, with high expectations to deliver growth revenue in a competitive ever-changing market. This role is based in Guernsey.

Ref: 20852
Broker / Underwriter - Guernsey

Our client is seeking a Broker / Underwriter to join their Underwriting department, on a permanent full-time basis. You will deal with clients over the telephone and via email to ensure that retention and  sales targets are maximised, through the provision of efficient communication and negotiation skills, whilst maintaining thorough and accurate records of all customer interactions. You will be required to learn and understand the legal principles of insurance contracts and insurance products. The ideal candidate will have knowledge of windows based programmes, excellent communication skills, the ability to work alone and as part of a team and have good timekeeping and presentation of themselves and their work. 

Ref: 25997
Assistant Broker / Underwriter - Guernsey

Our client is seeking an Assistant Broker / Underwriter to join their Underwriting department on a permanent full-time basis. You will deal with clients over the telephone and via email to ensure that retention and  sales targets are maximised through the provision of efficient communication and negotiation skills, whilst maintaining thorough and accurate records of all customer interactions. You will be required to learn and understand the legal principles of insurance contracts and the company insurance products. The ideal candidate will have knowledge of Windows based programmes, excellent communication and timekeeping skills, the ability to work alone and as part of a team and good overall work and presentation skills.

Ref: 25996
Administrator, Heritage - Isle of Man

Itchyfeet has a new and fabulous opportunity for an Administrator to join our clients’ Heritage team to be responsible for the accurate and efficient completion of standard and complex administrative tasks. You will provide proactive and reactive contact with customers and ensure all pending work is carried out efficiently and correctly. You will also assist your colleagues to manage the daily work and measure the team’s performance in relation to good customer outcomes. The successful candidate will have at least 4 GCSE’s Grade C to include Maths and English and/or NVQ Level 1 – or equivalent, good attention to detail, previous office experience and be pc literate in MS Office products. You will also have good communication and interpersonal skills and the ability to work well individually and as part of a team.

Account Director - Jersey

A wonderful opportunity has arisen to work as an Account Director on a permanent full-time basis within a commercial telecommunications business. This position will involve managing allocated corporate accounts as the key point of contact for customers, identifying and prospecting for new business opportunities by phone, email, social media, peer networks and sector specific events, managing and reporting on account performance, developing and presenting strategic account development plans and maintaining and managing internal stakeholders and vendor relationships to develop solutions and sales to budget and time to customer satisfaction. This varied position will cover account management and sales, pre sales, financials, customer satisfaction, sales reporting, sales administration and training. It is essential that you hold a full valid driving license.

Ref: 25960
Personal Banker, Customer Service - Guernsey

This is a fantastic Customer Service focused opportunity to join our client’s team, on a permanent full-time basis, as a Personal Banker, where customers will be at the very heart of everything you do. You will be committed to providing outstanding customer service with every customer interaction, whilst you are having great conversations with clients and understanding their banking needs. Your career progression is important to our client and they will support you in achieving a Professional Banker accreditation. The successful candidate will have a passion for customer service, high levels of accuracy, the ability to thrive under pressure and have the determination to continuously improve standards for customers. You will also have strong interpersonal skills and the ability to work independently as well as part of a team.

Ref: 24872
Senior Networking Consultant - Guernsey

A new and exciting opportunity has arisen for a Senior Networking Consultant to join our client’s friendly team, on a permanent basis, to be responsible for providing high level technical support to customers, design and maintenance of Network Infrastructures as well as mentoring the NOC engineers as they develop their skills. Whilst this is primarily a technical support role you will be expected to liaise with Vendors and ensure that business remain at the forefront of the Cyber Security and services arena. At times you will visiting clients on site, or helping to resolve client incidents, carry out infrastructure installs or to assist and advise for client IT projects. Some business travel (CI/UK) will also be required. The ideal candidate will have 7+ years of IT experience, in a Senior Network/Infrastructure support role and be ready to hit the ground running.

Ref: 25879
Software Support Administrator - Isle of Man

A wonderful opportunity has arisen for a junior administrator or someone looking for their first career steps in administration, to join a payroll business as a software support administrator on a full-time, permanent basis. You will provide customer and administration support in the delivery of its software services, which requires someone who is a good communicator who is able to work well with others, understand and communicate technical matters to clients and admin staff in a simple and clear manner. You will have an interest in IT support and software development and be able to support a small but dynamic team with the delivery of its services and software to clients. This is an exciting opportunity for an individual to develop and grow in a software support role and be involved in the provision of software services.

Showing jobs 1 to 50 of 90.