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Based within the Fibre project team, this brilliant new position as a temporary Installations Scheduler, will be running until December 2026. You will be required to support the optimised delivery of fibre installations ensuring that resources meet demand and appointment scheduling is optimised to maintain short-lead times for customers. You will work across teams to support the efficient delivery of fibre services and liaise with internal colleagues and customers to meet those aims. The successful candidate will have excellent communication and organisation skills, a strong understanding of Microsoft Office suite of products, and be goal focused with the ability to produce accurate and good quality work. Strong customer service skills gained from a previous customer facing role are highly desirable.

Our client is seeking a Senior Administrator to join their growing Claims team, on temporary 12 month contract, to support the transformation and the future growth of the business within the Customer Services function. The role will involve undertaking administration duties relating to the withdrawn process stages for both the IOM and Dublin offices as well as contributing to designing ad delivering the best experience for customers. You will demonstrate a pro-active and positive desire to deliver the best possible customer experience for customers throughout their journey. The ideal candidate will have experience within a life assurance environment, a strong attention to detail and passion for delivering quality outcomes, and an excellent team player who can also work independently.

Our client is seeking a Retail Sales Consultant to join their team, on a permanent part-time basis, working 30 hours per week, to provide an efficient, professional sales and support service to customers enquiring about, and requiring to purchase, products and services, including mobile and residential services. If you have previous sales experience, the ability to deal with and communicate effectively with customers and staff at all levels, good personal presentation along with an understanding of modern retail technology and can demonstrate an interest in current and future technology, then get in touch!

A new and exciting opportunity has arisen for a Personal Banker to operate as the first point of contact, providing an exceptional level of service to International Personal Banking (IPB) clients through a number of channels (Phone, e-mail & face to face) within the team, offering financial solutions to clients within defined parameters and governance processes. The role will be focused on client centricity and continuous improvement, and will suit someone who ideally holds an A level in Business Commerce or similar and has experience in either a similar Banking / Financial role or a strong level of customer service experience and is comfortable talking on the phone. Don’t miss out on this opportunity to join our client’s team, on a temporary basis, for a period of 6 months.

We are seeking an individual with experience in a customer-focused environment to join our client’s team, on a temporary basis, as a Client Service Representative. Within this role you will undertake a variety of duties and responsibilities including interaction with customers via telephone, email and video, providing help and guidance on a range of company products and funds. If you are a motivated and customer focused individual with experience of working with and / or mentoring team members then our client would love to hear from you!

Our client is seeking two Retail Sales Consultants to join their team, on a temporary part-time basis, until 30 September 2022, working 20 or 30 hours per week. You will be required to provide an efficient, professional sales and support service to customers, enquiring about and requiring to purchase, products and services sold by the business, including Mobile and Residential services. If you have a passion for putting the customer first, previous sales experience along with an understanding of modern retail technology, then get in touch!

A wonderful opportunity has arisen for a Service Desk Administrator to join our client’s team, on a temporary basis, for a period of 3 months, potentially leading to a permanent role. You will carry out the scheduling and administration associated with Facilities Management (FM) business unit working closely with the Service Desk Supervisor, FM Manager and Contract Operators. You will ensure all systems associated with customers are kept up to date so that engineers hours are correctly reported on in terms of finances and payroll and are adequate for the customers’ needs, as well as act as a conduit between the customer and the engineering teams. Experience of working with a CAFM system, Google sheets and documents within a property management or facilities environment is essential.

Our client is seeking two Sales Generators to join their Fibre Switch Squad, on a temporary part-time basis, for a period of 6 months.  The hours you will work are 30 hours per week, working 3-8 pm Monday to Sunday, however a job-share would be considered for the right candidates. You will be responsible for going door-to-door and selling merchandise or services, set up and demonstrate product, negotiate sale, and complete paperwork. You may be required to check up on clients repeatedly due to the nature of the role. From time to time, you may be expected to conduct Tele Sales calls if door to door in not possible due to weather. If you have previous sales experience with a  passion for putting the customer first, then get in touch!

Our client is seeking a Retail Sales & Greeter to join their team, on a temporary full-time basis, for a period of 6 months, to provide an efficient, professional sales and support service to customers enquiring about, and requiring to purchase, products and services, including mobile and residential services. If you have previous sales experience, the ability to deal with and communicate effectively with customers and staff at all levels, good personal presentation along with an understanding of modern retail technology and can demonstrate an interest in current and future technology, then get in touch!

Are you able to multi-task, manage different stakeholders / relationships, and a people person who goes above and beyond for clients? If so, our client is seeking a Guest Service Ambassador to join their team on a permanent part-time basis, working 25 hours per week on a shift basis, either from 8am-1pm or 12-5pm. You will be responsible for the operation of all internal / client floors, and hospitality areas across the office and be a ‘Covid-19 champion’ by ensuring you provide a safe and comfortable environment for all visitors. You will be supporting the back of house team with scanning requests, ensuring a meeting room is cleaned and set up to the required standards, serving members of the business lunch in the on-site restaurant or managing arriving clients and room bookings at the reception area.

An exciting opportunity has arisen to join a fast paced and growing department as a Client Services Executive, on a permanent basis, working full time or part time, 18 hours per week. You will contact the allocated contractor base to ensure their expectations are being met and assist with keeping the established contractor base on-board. The role may include assisting with on-boarding clients efficiently together with maintaining an excellent working relationship with them in order to deliver first class customer service through excellent relationship management.  It is essential for the candidate to have experience within a customer service role and excellent communication skills.  Experience within the contractor payroll industry would be advantageous.

Our client is seeking a Customer Services & New Business Administrator to work with contractors, ensuring they receive an exceptional level of customer service during their on-boarding and time with the company, along with the necessary on-boarding and ongoing paperwork to ensure compliance. The ideal candidate will have experience within a busy customer service environment and be used to using the phone & via email for this purpose. Your will have a professional and personable at all times with the ability to build relationships with your allocated contractors. You will deal with complaints as they arise and demonstrate a can do, responsibility accepting attitude to resolve problems and ensure a positive image of the company is upheld at all times. It is a requirement for you to have a minimum of 5 GCSE’s. This role may potentially lead to a permanent opportunity.

Do you have previous management experience within a retail store? Are you ready for a new challenge? If so, our client is seeking an Assistant Manager to join their team, on a permanent full or part-time basis, sharing the role by working 20 hours per week. Putting the customer at the heart of everything that you do, you will support the Store Manager in commercially managing your store to maximise profitability through the retail plan; driving sales, managing costs, and delivering our brand through the visual proposition. You will support the development of the team, whilst ensuring the highest standards are maintained throughout the store according to company guidelines. Management level experience of operational, stock, IT and cash management is essential for this role.

Our client is seeking a qualified Audit professional to join their growing team, on a temporary contract for a period of 3-6 months. You will have audit experience and be qualified with ICEAW, ACCA or equivalent, be able to demonstrate an understanding in various financial service lines and have an ability to lead teams, coach juniors and hold discussions with clients. The role will require you to establish and maintain strong relationships, have a proactive approach to problem solving and delivering client solutions and demonstrate excellent team-working skills and a flexible approach when faced with new challenges. If you have the requirements listed above and fancy a new challenge, get in touch!