A new and exciting opportunity has arisen for a Customer Services Advisor to join our client’s team, on a temporary basis, until 25th July 2021, to provide a front-line service to all customers decisions to ensure that any payments and/or benefit claims are made to those in need and in compliance with policy, regulations and legislation. The successful candidate will have experience of working in a customer focused environment providing advice, support and guidance face, along with knowledge of the work of the department and its services to the public.
Do you have a knowledge and understanding of data protection requirements along with experience of working within a customer focused environment dealing with customers face to face and on the phone? If so, this 3 month temporary vacancy may interest you! As a Customer Services Assistant you will assist provide assistance to customers regarding the Office of the Superintendent Registrar services; including the administration and support of activities, facilitate customers access to services, supporting members of the public and key associated professionals, as well as update internal systems and data, including making changes to customer records e.g. change of address, and other customer or departmental related information to ensure accurate customer records are maintained.
A new and exciting opportunity has arisen for a Customer Service Support to join our client’s team, on a 12 month temporary basis, to cover a maternity period. You will assist an assigned Relationship Manager to achieve financial targets by providing a strong support function, provide excellent customer service to existing and prospective clients, as well as assist in deepening existing client relationships through excellent customer service. If you have general Banking experience, preferably in a Private Bank Client Service role along with solid knowledge of banking practices and associated regulatory requirements and the willingness to speak/correspond to clients on a daily basis, then get in touch!
A new and exciting opportunity has arisen for an Assistant Officer, to join our client Revenue team, on a temporary basis, for an initial period of 3 months. You will be first point of contact to customers contacting and visiting the department in order to answer queries, including international and policy queries, process assessments, determine liability and examine simple low value business accounts. The ideal candidate will have experience of working in an office or customer service environment, possess excellent numerical skills with the ability to work accurately with figures whilst under pressure. Good level of customer service including the ability to carry out negotiations and demonstrate a level of assertiveness when circumstances dictate to achieve a positive outcome is also essential for this role.
Our client is seeking a Senior Administrator with at least 5 years’ experience in a new business role within Investments or Life Assurance, to join their Customer Services team, on a 6-9 month temporary basis. The purpose of the role is to provide a point of contact for support, technical administration assistance and general relationship management to the brokers and the business sales force. This role would best suit a high performing new business / customer service expert, who has an in-depth understanding of customer due diligence, new business acceptance and regulatory requirements and a keen eye for detail.