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As a Senior Officer within the Trustee and Client Relationships team you will be responsible for assisting the Client Relationship Principal with their portfolios of clients, potentially covering the spectrum of the divisions’ service lines including International pension plans, deferred compensation plans, employee benefit trusts and Jersey property unit trusts. You will act as a point of contact for these clients, and will support the CRP in developing existing and potential relationships by delivering the efficient and timely administration of the portfolio. The ideal candidate will hold, or be willing to study towards a professional qualification such as STEP or ICSA, along with a high level of accuracy and attention to detail. Client handling skills with experience of dealing with corporate clients is desirable. This temporary role is for a period of 12 months.

Itchyfeet are working on a new temporary assignment for two Listings Assistants, with excellent organisational, analytical and IT skills, to join our clients Corporate team, for a period of 6-12 months. The role will include preparing draft listing documents and managing the TISE listing process from initial enquiry to listing, assisting with the continuing obligation requirements of listed issuers and associated administration. This role would be most suited to a law graduate, or school leaver with excellent academics. If you possess strong verbal and written skills, with the ability to work under pressure with minimum supervision, then our client would love to hear from you! This is a fantastic opportunity to gain experience working for a leading Channel Island employer. 

Are you an experienced Compliance Administrator looking for a new temporary opportunity? If so, our client is seeking an individual to join their busy team, for a period of 3-4 months, reporting directly to the Compliance Manager. This is a fantastic opportunity to join a leading international employer.

Do you have at least 3 years’ business analysis experience within a controlled project / change management environment? Are you looking for a temporary opportunity? If so, we have received a new role that may suit you! As a Business Analyst you will be primarily engaged on client projects gathering business requirements, performing business process analysis and design, data analysis and business analysis support across the entire project life-cycle. The ideal candidate will be delivery focussed with an eye for detail, be known for their high energy and productivity, with the ability to deliver quality results with a challenging, positive and influential style. If you can demonstrate creativity and pragmatism with an ability to conceptualise and deliver at speed, along with a sound commercial approach then our client would love to hear from you!

Our client is seeking a Receptionist / Retail Assistant to join their team, as soon as possible, on a temporary basis until January 2020. You will be the first point of contact for all clients and customers on arrival in store, or when dealing with them over email or telephone, ensuring that they receive only the very highest standards of customer care and service. Experience of working as a store / salon receptionist, front of house or a similar busy environment is desirable, but not essential. This is a full-time position, working 5 days per week including Saturdays.

Our client is seeking several Customer Assistants to join their team, on a temporary full or part-time basis, working 6.30am to 2.30pm, 6.30am to 4pm or possibly 9am-4pm. You will provide customers with high levels of service and handle customer queries efficiently, therefore good customer service and communication skills are required.

Our client is seeking experienced Due Diligence Officers to join their team, on a temporary basis, for an initial period of 6 months, to review files and make decisions.

Our client is seeking several individuals to join their team, on a temporary basis, for a period of 9 months. You will be part of a project, targeting clients to uplift standards around source of wealth. You will assist with the review of client’s file, against records, reach out and meet clients, talk through source of wealth journey, documentation, therefore a good knowledge of CDD procedures is essential for this role.

Do you have strong PC application skills, solid attention to detail and the ability to communicate effectively? Are you looking for a temporary opportunity? If so, our client is seeking a Programme Administrator to join their team, until December 2019. You will provide a comprehensive administrative service to support the smooth running of the programme, in which activities will include designing, producing and distributing various documents and promotional material, as well as dealing with correspondence and issues on behalf of management in a timely and professional manner. Previous administrative / secretarial experience is required for this role.

Are you a recent school leaver or graduate looking to gain an insight into Compliance and the Regulatory environment in Jersey? If so, we have a fantastic 12 month temporary opportunity you don’t want to miss out on! As a Trainee CDD Administrator, you will be joining an established Fund Compliance team, assisting with the review and processing of CDD and KYC documentation, executing background checks and searches, as well as updating compliance files and registers and assisting with the completion of weekly, monthly and quarterly tasks. Excellent IT skills, especially Microsoft office, are desirable for this role.

As a temporary Customer Relationship Agent you will provide administrative services in all areas of customer contact and billing to enable all monies to be collected in a timely fashion, whilst building strong and lasting relationships with customers. In addition you will implement and explain processes, procedures and policies to customers to collect all sums due within the normal terms of credit.   Full training will be given, however customer management and sales skills are desirable for this opportunity. A pleasant and friendly outlook with a positive customer focus is essential.

Do you have previous management experience, ideally within the clothing / retail sector? Are you looking for a new temporary challenge? If so, our client is seeking a Store Manager to join their team, on a full-time basis. This is a fantastic opportunity to join a leading employer with experience, energy and passion. Full training, an attractive salary and a great benefits package is available for the ideal candidate.

Do you have previous management experience, ideally within the food / retail sector? Are you looking for a new temporary challenge? If so, our client is seeking a Store Manager to join their team, on a full-time basis. This is a fantastic opportunity to join a leading employer with experience, energy and passion. Full training, an attractive salary and a great benefits package is available for the ideal candidate.

Our client is seeking a Receptionist / Office Administrator to join their team, on a zero hour contract, until January 2020. This role would suit a candidate with previous reception and office administration experience. Interested?

Our client is seeking an administrator to join their team, on an on-going temporary basis, to provide a comprehensive and confidential administrative service to their teams. Duties will include arranging and attending conferences and meetings, coordinating administrative requirements for all panels in a timely and accurate manner, undertaking comprehensive travel arrangements, administering petty cash and issue of food vouchers, as well as taking some telephone calls from the general public, other agencies and managing a specific Inbox. The ideal candidate will be an experienced secretary with excellent minute taking skills. Skills in shorthand and audio typing are also desirable.

Calling all Secretaries, PA’s, and strong administrators with an excellent command of the English language! Itchyfeet are working on a new temporary opportunity for multiple individuals to join a busy team typing transcripts and medical correspondence. This is a very busy role that requires individuals with excellent attention to detail and the ability to work to tight deadlines. Previous audio typing experience, or experience in a secretarial environment is required for this role.

Itchyfeet are working on a new temporary opportunity, for a Roaming Partner Service Tester to join a leading telecommunications provider, for a period of 11 months. The purpose of this role is to be responsible for the testing and operational analysis of the performance of roaming operations between the company and third party networks. Key duties will include IREG Testing with Roaming partners across 2G voice, CAMEL GPRS, 4G / LTE and other technologies, administration of IR.21’s received from Roaming Partner, including data entry into switch, notification to third Parties of any changes required, updates to the SMS billing platform, as well as troubleshooting connectivity issues with existing partner base, working with partner networks and Mobile Engineering until issues resolved.

Itchyfeet are working on a new temporary opportunity, for a Roaming Partner Service Tester to join a leading telecommunications provider, for a period of 11 months. The purpose of this role is to be responsible for the testing and operational analysis of the performance of roaming operations between the company and third party networks. Key duties will include IREG Testing with Roaming partners across 2G voice, CAMEL GPRS, 4G / LTE and other technologies, administration of IR.21’s received from Roaming Partner, including data entry into switch, notification to third Parties of any changes required, updates to the SMS billing platform, as well as troubleshooting connectivity issues with existing partner base, working with partner networks and Mobile Engineering until issues resolved.

Itchyfeet are working on a new temporary opportunity, for a Roaming Partner Service Tester to join a leading telecommunications provider, for a period of 11 months. The purpose of this role is to be responsible for the testing and operational analysis of the performance of roaming operations between the company and third party networks. Key duties will include IREG Testing with Roaming partners across 2G voice, CAMEL GPRS, 4G / LTE and other technologies, administration of IR.21’s received from Roaming Partner, including data entry into switch, notification to third Parties of any changes required, updates to the SMS billing platform, as well as troubleshooting connectivity issues with existing partner base, working with partner networks and Mobile Engineering until issues resolved.

Our client is seeking an experienced Administrator to join their team, on a temporary basis, until January 2020. The role will involve undertaking a variety of tasks to ensure that the business meets its regulatory requirements regarding Client Due Diligence. You will assist with client and management reporting / screening, coordinate the CDD log by monitoring and maintaining records, in addition to liaising with other departments to ensure their CDD regulatory obligations are met in a timely manner. Furthermore, you will understand and observe the policies, procedures and regulatory controls over handling client financial affairs, complaint handling and SAR. The successful candidate will have at least three years’ experience of working within a finance environment, with strong knowledge of CDD skills, and a working knowledge of Jersey’s AML / CFT Handbook.

In this 12 month temporary position you will be responsible for updating the client book of records by inputting, checking and posting securities transactions. You will work closely with the Investment Management business to ensure workflows are completed in a timely manner, and liaise with external parties to arrange client asset transfers. Proven securities industry experience, together with a good understanding of other operational areas are required for this role, along with confident use of Microsoft Office software, and a thorough and methodical approach. This is a fantastic opportunity to work in a dynamic, collaborative, progressive and high-performing team.

Do you have strong technical knowledge of network, PC and server operating systems, including Microsoft Windows 10, 7 and Microsoft Server 2008, 2012, 2012R2, Office 365? Are you looking for a new challenge? If so, our client has an urgent requirement for an IT Support Technician to join their team, on a temporary basis. Within this busy role you will provide 1^st, and where possible 2^nd, level support to users for existing in-house systems, assist in planning, designing, testing, and deployment for upgrades or new hardware and applications, asset management of IT hardware, software and equipment in the office, as well as administration or purchase orders and invoices for local offices in the UK. There will be regular travel to Guernsey within this role.

Do you have strong technical knowledge of network, PC and server operating systems, including Microsoft Windows 10, 7 and Microsoft Server 2008, 2012, 2012R2, Office 365? Are you looking for a new challenge? If so, our client has an urgent requirement for an IT Support Technician to join their team, on a temporary basis. Within this busy role you will provide 1^st, and where possible 2^nd, level support to users for existing in-house systems, assist in planning, designing, testing, and deployment for upgrades or new hardware and applications, asset management of IT hardware, software and equipment in the office, as well as administration or purchase orders and invoices for local offices in the UK. There will be regular travel to Guernsey within this role. 

As an Improvement and Controls Administrator you will be responsible for various day to day tasks in a busy improvements and controls team, and will be expected to provide a first class service to all internal and external parties. Your duties will include workflow management, payment verification / investigations, incident report reporting and investigation including providing solutions or improvements, audit checking of system data as well as reviewing procedures to ensure they follow business policies and regulatory rules and guidelines. The ideal candidate will have a working knowledge of banking operations back office functions and be skilled in the use of Microsoft applications (Word, Excel and Outlook). This is a temporary position for a period of 6 months.

Do you have a minimum of three years’ experience of prepping finance statements? Do you have excellent knowledge of double entry bookkeeping? If so, our client is seeking an enthusiastic individual to join their account's team to act as a temporary Client Reporting Accountant, for a period of 3 months. The key purpose of this role is to assist with the preparation of financial statements and other client reporting in an accurate and timely manner. Role responsibilities will include liaising with administrators and clients on accounting matters in order to resolve any queries, assisting in setting up new client ledgers and the maintenance of existing ledgers, maintaining various spreadsheets, and bookkeeping when necessary.

Do you have previous facilities management experience and good IT skills? Are you looking for a new temporary opportunity? If so, our client is seeking a Facilities Administrator until the 30th of August 2019 to join their team. You will be responsible for providing support to the Facilities Supervisor assisting with all aspects of facilities management. You will deal with internal and external document deliveries, sort and distribute incoming and outgoing post, act as Fire Officer for the office, ensure that the health and safety of employees is taking into consideration with the provision of furniture, equipment, heating, ventilation, lighting, toilet and refreshment facilities, as well as ensure that new employees are provided with a security pass and monitor the use. Interested? 

Itchyfeet are working on a new and exciting opportunity for an individual with specific customer experience around customer insight programmes and continuous improvement to join their team, on a temporary basis, until the 4^th of November 2019. As the Head of Customer Experience you will lead, inspire and motivate the team to ensure it drives performance improvement and new service initiatives which facilitate increased and improved access to services and customer satisfaction. The successful candidate will hold a Chartered Institute of Management Level 5 or equivalent level of experience along with experience of developing business improvements strategies and implementation.

Our client is seeking an Operational Controller to join their team, on a temporary basis, for an initial period of 6 months, potentially leading to a permanent position. You will provide front office support and operational oversight for the clients’ investment business and to ensure timely production of deliverables and efficient resolution of issues and effective operational controls. The successful candidate will have a minimum of 5 years’ experience in a fund administration or investment environment, ideally with supervisory and client service experience. You will also have a sound understanding of investment management operations including relevant knowledge of the industry, market and instruments and understanding of regulatory obligations such as MiFID II & EMIR.

Our client is seeking a Compliance Officer with at least 5 years’ experience to join their team, on a temporary basis, for a period of 6 months. You will assist in establishing a cohesive risk-based regulatory Compliance Monitoring Programme for the Group, ensure daily compliance and AML monitoring is undertaken in detail as required, as well as assist the Money Laundering Reporting Officer and the Money Laundering Compliance Officer in the fulfilment of the key responsibilities of this role. You will also maintain the Compliance registers within the department (complaints, errors, and others). The successful candidate will be a money laundering expert with experience in Private Banking/Wealth Management.

Our client is seeking an experienced Personal Assistant to join their team, on a temporary basis, until the 24^th of August 2019. You will provide comprehensive and confidential secretarial and administrative service, organise meetings to ensure effective facilitation, support and attend meetings and take accurate minutes in a timely manner as required. Duties will also include preparing agendas and background papers for meetings, assisting in the preparation of reports and letters, maintaining Training Log and ensure it is updated on a regular basis, as well as assisting in setting up any training sessions and collating feedback after the event.

Our client is seeking an experienced Personal Assistant to join their team, on a temporary on-going basis. You will be dealing with a wide variety of people across the organisation including Director Generals and Senior Managers therefore excellent communication skills are required for this role. You will also ensure your line manager has the appropriate material for and in advance of meetings and are in the right place at the right time. The successful candidate will be able to work on their own initiative and without supervision and prioritise a busy workload, along with excellent diary management skills. Knowledge and experience in using Microsoft Office products: Word, Excel, Powerpoint are essential for this role.

Our client is seeking a Senior Administrator to join their Fund Operations team, on a temporary basis, for a period of 12 months. You will be responsible for ensuring all fund placements, fund Settlements, associated acknowledgements and diary tasks are completed within the defined service level agreements and be responsible in managing a daily tickback process. You will work with colleagues to further develop the placement process, ensuring you provide a high level of operational control. This role would suit a candidate who possesses the ability to adhere to procedures and risk management controls at all times. The candidate should also be proficient at investigating with good problem solving skills. Previous knowledge of Securities would be advantageous.  

Our client is seeking a Senior Officer with Trust experience to join their Transfer & Loans team, on a temporary basis. You will be responsible for all aspects of the administration of Employee Benefit Trusts and International Offshore Pension Plans. You will be required to explain the implications of any recommended actions from a tax perspective in a clear and comprehensive manner, and take responsibility for obtaining Trustee decisions in relation to specific transaction types. The successful candidate will have a high level of accuracy and attention to detail, with strong experience of building strong interpersonal skills in a client centric environment. You should also be studying towards an industry related professional qualification (STEP/ICSA).

Our client is seeking an Administrator to join their Investor Services, on a temporary basis, for a period of 3-6 months. In this varied and interesting role you will assist with the processing of Distributions and Accumulations, recording of Investor tax classification information for the purposes of AEOI and the Corporate Action Processing in respect of systems such as CREST. You will also ensure the take-on and establishment of new accounts and completed within the prescribed AML, KYC and CDD procedures as well as process and quality check Investors Transfer instructions within agreed turnaround times and retain records of outstanding or missing transfer information. Interested?

Our client is seeking a Reconciliation Clerk to join their young and vibrant team, on a temporary basis, for a period of 6 months, potentially leading into a permanent role. You will be responsible for the day-to-day financial reconciliations for a portfolio of clients in which duties will include: daily reconciliations of various bank accounts, checking client payments and preparation of control account reports at month end. This role would suit a candidate who has the ability to work under pressure in a team environment along with exceptional attention to detail. Experience with Sage accounting package would be advantageous.

Our client is seeking a qualified Accountant to join their busy Group Finance Team, on a temporary basis for a period of 3 months, commencing as soon as possible. The successful candidate will have previous experience of a Group Finance Business Partner type role, be experienced in the use of Navision, and running reports alongside IT Systems Specialists within a test environment.  

An exciting opportunity has arisen for an ambitious Customer Support Officer to join our client’s team, on a temporary basis, until 31^st of October 2019, working on a shift rota basis to include evenings and weekends. Responsibilities are to include assisting customers with general and technical enquiries such as products and sales, billing, payments and faults. You will also provide routine administration to registrations, data input and maintenance. The ideal candidate will have previous experience of working in a technical role and be eager and quick to learn new skills and technologies. 

A new and exciting opportunity has arisen for a CDD Remediation Officer to join our client’s team, on a temporary basis, for a period of 3 months. The successful candidate will have CDD experience, particularly high risk clients, be fully up to speed with required documentation for SoF/SoW along with previous experience at producing reports / memorandums to senior management. Interested?

We have received a unique temporary opportunity for a confident and proactive individual to join our client’s busy team, on a temporary on-going basis. You will be the sole locum bookings processor and will manage the internal locum recruitment process, ensuring compliance to all recruitment checks are made and that invoices for booked work are accurately processed on a weekly basis. You will fill vacant shifts in the first instance from internal doctors, ensuring that all necessary approval and documentation has been received and checked for accuracy prior to making a locum booking. This role would suit an individual with previous recruitment experience, strong IT, administration, planning and organisational skills. 

Our client is seeking an Assistant Tax Officer to join their team on a temporary basis, until September 2019. You will be responsible for delivering their front line service to the general public, assessing tax returns, and administering the Income Tax Instalment System (ITIS). The successful candidate will be educated to A Level standard and a minimum of five GCSEs (or equivalent) with a minimum grade of C in English and Maths being essential. Some knowledge and understanding of Jersey Tax Law including knowledge of legislation relating to the Income Tax Instalment System in respect of employers and employees, Benefits in Kind, Apportionment of Allowances, 20 means 20, restrictions on interest paid and Long-Term Care is essential for this role.

Our client is urgently seeking two CDD Officers to join their team, on a temporary basis, for a period of 6 months, potentially leading to a permanent position. The successful candidate will have exceptional attention to detail, and a high level of risk awareness. Good knowledge of CDD would be an advantage.

Are you a pro-active, diligent and experienced HR Advisor / Manager with acquisition experience? Are you seeking a temporary challenge? If so, our client is seeking an individual to join their team, for a period of initially 6 months to support its two Channel Island businesses.  You will be responsible for providing HR support for a specific M&A project, working collaboratively, supporting the Cluster HR Manager and the local HR team to provide local country assistance with an acquisition and post completion activities. You will be required to own and deliver assigned projects in line with deadlines, providing pro-active support with ad-hoc tasks where necessary. Working with the wider acquisition project team for the Channel Islands businesses, you will take a consultative approach and manage relationships with multiple stakeholders across the jurisdictions.

Our client is seeking a school leaver / graduate with good analytical and Macro / Excel skills to join their Investment Management team, on a temporary basis, for a period of initially 11 months, that would be extended for a further 11 months. As an Assistant Portfolio Manager you will assist Portfolio Managers in the administration and implementation of client portfolios and funds, monitor investment management processes and report exceptions to PMS management, as well as produce Portfolio Review Packs and request discussion documents and proposals. This role would suit a candidate with basic understanding of all major asset markets (equities, bonds, FX, commodities, hedge funds), asset allocation as well as portfolio construction principals and investment risk management issues.

Our client is seeking an individual with at least 2 years’ relevant purchase ledger and accounts administration experience in a similar role, to join their team on a 12 months temporary basis. You will provide accurate and timely accounting and administrative support to the Finance Team, processing and posting business transactions to the accounting ledgers, and collating and providing ad-hoc information as required to support the day-to-day operations of the Department. If you are a good team player with an enthusiastic, positive and flexible approach, and have excellent communication skills with high levels of accuracy and attention to detail, then our client would love to hear from you!

A specialist provider in the formation of companies and trusts together with their ongoing administration, including the preparation of financial statements, the provision of secretarial services and legal compliance, is seeking a Trust Administrator to join its growing team, on a permanent or temporary basis. This is a full-time position in which our client will consider both experienced candidates, and, recent graduates / school leavers looking to commence their career within the financial services sector.

As a Financial Planning Analyst you will lead the annual budget, quarterly forecasting and 3 year planning processes. You will also be responsible for the management and development of the financial systems including structure, set ups and controls in conjunction with Head Office, the establishment, implementation and monitoring / control of operations and management KPIs, partnering with the business to understand the drivers of performance and identify revenue, cost, saving and operational efficiency opportunities. This role would suit a qualified accountant (ACA or ACCA) with 2 or more years PQE, who is commercial astute, and a strategic thinking with sound judgement, excellent analytical, communication and influencing skills. 

Our client is seeking a Senior Accountant / Financial Reporting Manager who is part / full professionally qualified (ACCA or ACA) to join their team on a temporary basis, for a period of at least 6 months, to act as a Business Migration Specialist! You will play a key role in the migration and reconciliation of data from one system to another as well as in maintaining the core system offering. Your key duties will include attending planning and set up meetings, reviewing and updating accounting entries, mapping of general ledgers and transaction types, analysing historical accounting data and preparing calculation of investor allocation rules, as well as preparing and reconciling transactional data imports based on outputs.  

Do you have excellent time management and team work skills, along with strong attention to detail? Are you looking for a new temporary challenge? If so, we have a fantastic junior role you’ll want to hear about! As a New Business and Risk Administrator you will be involved in client on-boarding / take on, archiving of client files, providing assistance with risk assessments, client static data amendments on banking systems, as well as risk reviews of existing clients. This temporary role is for a period of 12 months. Financial sector experience is desirable for this role, but is not essential.

Our client is seeking a Customer Provisioning Advisor to join their team as soon as possible until the end of September 2019. You will be responsible for providing great customer service to consumers and business customers for the life cycle of their service order and provide an efficient, friendly and professional service to customers who have ordered products and services. The successful candidate will have good verbal communication skills, an appreciation of the importance of customer service and an understanding of the range of products and services available to customers. Interested?

A new and exciting 6 month fixed term contract has arisen for a Customer Experience Representative, with previous experience in a customer service environment, to join a global company at the forefront of technological innovation. You will be responsible for providing Call Centre support, investigating and resolving fixed line faults, escalating to engineers where necessary. The ideal candidate will have good attention to detail, with accurate recording of information, and possess excellent customer care skills, with the ability to deal effectively with difficult customers.